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Urgent! Technical Services Engineer Position in Petaling Jaya - Vantive

Technical Services Engineer



Job description

Overview

Technical Services Engineer role at Vantive.

Vantive is a vital organ therapy company focused on extending lives and expanding possibilities for patients and care teams, with a history in kidney care and a focus on digital solutions and advanced services.

Responsibilities

  • Install, service and maintain products distributed by Vantive within the defined area of responsibility (Depot / Field service area).

  • Installation and commissioning.

  • Preventive maintenance.

  • Corrective maintenance and field actions.

  • Other supplemental activities related to service.

  • Establish and maintain communication and partnership with customers, team members and business contacts.

  • Coordinate personnel (e.g., hospital technicians and customers) to satisfy service objectives for end users and the company.

  • Ensure activities follow available instructions within the quality system framework.

  • Report service activity in a timely manner to keep service data updated and accurate.

  • Provide activity, equipment and reliability data (KPIs) to the Technical Services Manager for depot activities.

  • Establish partnerships with other Vantive functions (Sales, Marketing, HR, QA, RA, Finance, IT).

  • Participate in local sales/communication/marketing meetings where appropriate.

  • Maintain tidiness of the depot center including repair bench, releasing area, receiving area and decontamination area.

  • Work is performed in a depot setting and may require travel to customer sites.

    Working hours may vary and include evening and weekend work as directed.

Qualifications

  • Technical Degree (preferably Medical Instrumentation, Electronics and Communications, Bio-Medical Engineering, Electrical and Electronics or Electro-mechanics) or equivalent.

  • Experience in electromechanical device servicing is an advantage.

  • At least 2-3 years of experience in dialysis machines or relevant experience servicing medical equipment.

  • Disciplined, independent in executing tasks, but a strong team player.

  • Driven to deliver high-quality service and customer-focused.

  • English language skills to read, write and speak.

Reasonable Accommodation

Vantive is committed to providing reasonable accommodations to individuals with disabilities.

If you need an accommodation for any part of the application or interview process, please click the form link and provide your contact information along with your request.

Recruitment Fraud Notice

Vantive has discovered incidents of employment scams where fraudulent parties pose as Vantive employees or recruiters.

To learn how to protect yourself, review our Recruitment Fraud Notice.

Additional Details

  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Engineering and Information Technology
  • Industries: Medical Equipment Manufacturing

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Required Skill Profession

It & Technology



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