• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Malaysia Jobs Expertini

24/7 Technical Support Engineer L1 – L3 Kuala Lumpar, Malaysia Job Opening In Kuala Lumpur – Now Hiring Wireless Logic Group

24/7 Technical Support Engineer L1 – L3 Kuala Lumpar, Malaysia

    Malaysia Jobs Expertini Expertini Malaysia Jobs Kuala Lumpur Engineering 24/7 Technical Support Engineer L1 – L3 Kuala Lumpar, Malaysia

Job description

Overview

Any company can tell you about how they are a multi award winning, market leading business and yes, we are both of those things in the world of IoT connectivity! But we’re more than that.

Our mission?

To make IoT management a breeze for any device, anywhere.

With over 15 million IoT subscriptions active in 165 countries and direct partnerships with 50 mobile networks , we connect you to more than 750 networks worldwide, delivering unmatched value across the IoT connectivity chain.

Innovation is in our DNA , and we have an insatiable hunger to ‘wow’! While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers.

We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market.

Our expertise spans across various sectors, including industry, agriculture, healthcare, security, transport, utilities, and smart cities.

IoT overview

The Internet of Things (IoT) is like the magical glue that keeps the world connected.

At Wireless Logic, we provide cutting-edge connectivity solutions and technologies to ensure a vast array of devices stay seamlessly connected.

Role introduction

Ready to Power the Connected World?

Join Our Elite Network Support Team
.

JointheWirelessLogicAdventure:

Are you a networking whiz fluent in Mandarin and ready to tackle complex challenges on a global scale?

At Wireless Logic, a fast-growing leader fueling the exciting world of M2M and the Internet of Things (IoT), we’re seeking an energetic and focused Network Diagnostics Specialist (Level 3, Mandarin Support) to be a vital part of our dynamic Service Desk.

Your Mission

Dive into the heart of our network, providing 24/7 expert support (in English) and critical local assistance in Mandarin to our valued customers.

You’ll be the go-to guru for unraveling intricate Level 3 network mysteries, setting up cutting-edge solutions, and ensuring we consistently smash our service expectations and SLAs. Get ready to make a real impact on how the connected world operates.

Your Adventure will involve

  • Mastering the Network Maze: Tackling and conquering complex incidents involving IPSEC, SSL/OpenVPN connections, VLAN configurations, VRFs, Access Lists, and dynamic routing protocols (OSPF, BGP) – your expertise will be key.

  • Collaborating with the Best: Partnering with our Mobile Network teams to pinpoint the root causes of tricky network gremlins.

What makes you a great fit

  • You bring 4+ years of battle-tested networking experience from a NOC, ISP, or MSP environment.

  • You speak the language of networks fluently and ideally hold a CCNP Enterprise or Service Provider level certification.

  • You're a Cisco command-line ninja , with mandatory experience on routers, switches, and firewalls.

  • Your technical and analytical skills are legendary, allowing you to dissect complex issues with ease.

  • You're familiar with keeping a watchful eye on networks using Monitoring Tools like PRTG .

  • You possess a deep understanding of Ethernet, TCP/IP routing, policy-based routing, IPsec/SSL/OpenVPN, and VRFs .

  • You have a proven track record of solving network problems and finding effective resolutions.

  • You're a consummate professional , particularly in client interactions.

  • You're an innovative thinker with a positive, proactive attitude and a readiness to embrace change.

  • You excel in a fast-paced, agile environment , where critical thinking and sharp problem-solving are your strengths.

  • You're a self-starter , ready to take ownership and drive solutions.

Behaviours we value

  • You're a time-management maestro with natural leadership qualities .

  • Problem-solving is your passion , and you tackle challenges head-on.

  • You're a prioritization pro , effectively managing tasks and aligning with stakeholders.

  • You bring a positive force field to every challenge, consistently striving for excellence.

  • Your interpersonal and communications skills are top-notch .

Why choose your adventure with Wireless Logic?

  • Be Part of Something Big: Join an entrepreneurial company that's leading the charge in the IoT space.

  • Unlock Your Potential: We offer full training, continuous support, and the tools you need to conquer new heights in your career.

  • Join a Company with Heart: We genuinely value and respect our employees, fostering an inclusive environment where you can thrive.

Next steps

Note: Boilerplate and application process details have been trimmed for clarity in this refined description.

Please refer to the official job posting for the complete instructions and contact information.

#J-18808-Ljbffr

Required Skill Profession

Engineering


  • Job Details

Related Jobs

Wireless Logic Ltd hiring 24/7 Technical Support Engineer L1 – L3 Job in Kuala Lumpur, Kuala Lumpur, Malaysia
Wireless Logic Ltd
Kuala Lumpur, Kuala Lumpur, Malaysia
Luxoft hiring L3 Technical Support Engineer Job in Kuala Lumpur, Kuala Lumpur, Malaysia
Luxoft
Kuala Lumpur, Kuala Lumpur, Malaysia
DDN hiring Technical Support Engineer L1 Job in , , Malaysia, , , Malaysia, Malaysia
DDN
, , Malaysia, , , Malaysia, Malaysia
Usobi hiring PHP IT Support Specialist (24/7 Shift) Job in Kuala Lumpur, Kuala Lumpur, Malaysia
Usobi
Kuala Lumpur, Kuala Lumpur, Malaysia
Aigens hiring Technical Support - Software Engineer (L3) Job in Selangor, Selangor, Malaysia
Aigens
Selangor, Selangor, Malaysia
Aigens hiring Technical Support - Software Engineer (L3) Job in Selangor, Selangor, Malaysia
Aigens
Selangor, Selangor, Malaysia
Aigens hiring Technical Support - Software Engineer (L3) Job in Selangor, Selangor, Malaysia
Aigens
Selangor, Selangor, Malaysia
Aigens hiring Technical Support - Software Engineer (L3) Job in Selangor, 10, Malaysia
Aigens
Selangor, 10, Malaysia
DayOne hiring Call Center Specialist (7*24) Job in , Johor, Malaysia, Johor, Malaysia
DayOne
, Johor, Malaysia, Johor, Malaysia
Two95 International Inc. hiring Technical Support Specialist - L1 Job in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Two95 International Inc.
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Two95 International Inc. hiring Technical Support Specialist - L1 Job in Kuala Lumpur, Kuala Lumpur, Malaysia
Two95 International Inc.
Kuala Lumpur, Kuala Lumpur, Malaysia
ARCONDIS AG / GmbH hiring AWS/Infrastructure Technical L3 Support Job in , , Malaysia, , , Malaysia, Malaysia
ARCONDIS AG / GmbH
, , Malaysia, , , Malaysia, Malaysia
Extreme Reach hiring Technical Support Specialist - L1 & L2 Job in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Extreme Reach
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
XR Extreme Reach hiring Technical Support Specialist - L1 & L2 Job in Kuala Lumpur, Kuala Lumpur, Malaysia
XR Extreme Reach
Kuala Lumpur, Kuala Lumpur, Malaysia
Extreme Reach hiring Technical Support Specialist - L1 & L2 Job in Kuala Lumpur, Kuala Lumpur, Malaysia
Extreme Reach
Kuala Lumpur, Kuala Lumpur, Malaysia
HCLTech hiring L1 Technical Product Support - SailPoint Job in Kuala Lumpur, Kuala Lumpur, Malaysia
HCLTech
Kuala Lumpur, Kuala Lumpur, Malaysia
Canonical hiring Software Engineer - L3 Support Job in Kuala Lumpur, Kuala Lumpur, Malaysia
Canonical
Kuala Lumpur, Kuala Lumpur, Malaysia
Luxoft hiring L3 Production Support Engineer Job in Kuala Lumpur, Kuala Lumpur, Malaysia
Luxoft
Kuala Lumpur, Kuala Lumpur, Malaysia
ExecSearch hiring Customer Support Engineer (L1) Job in Shah Alam, Selangor, Malaysia
ExecSearch
Shah Alam, Selangor, Malaysia
Doherty hiring Cloud And Infrastructure Engineer (Service Desk Engineer - 24/7 Shift) Job in Kuala Lumpur, Kuala Lumpur, Malaysia
Doherty
Kuala Lumpur, Kuala Lumpur, Malaysia
Doherty IT Solutions hiring Cloud And Infrastructure Engineer, (Service Desk Engineer - 24/7 Shift) Job in Kuala Lumpur, Kuala Lumpur, Malaysia
Doherty IT Solutions
Kuala Lumpur, Kuala Lumpur, Malaysia
Cartrack hiring Customer Care/ App support / L1 Technical support Job in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Cartrack
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Cartrack hiring Customer Care/ App support / L1 Technical support Job in Kuala Lumpur, Kuala Lumpur, Malaysia
Cartrack
Kuala Lumpur, Kuala Lumpur, Malaysia
PcVue GmbH hiring Technical Support Engineer (Malaysia) Job in Kuala Lumpur, Kuala Lumpur, Malaysia
PcVue GmbH
Kuala Lumpur, Kuala Lumpur, Malaysia
HMI Managed Healthcare hiring Customer Service (Call Centre, 24/7 Shift, Insurance) Job in Kuala Lumpur, Kuala Lumpur, Malaysia
HMI Managed Healthcare
Kuala Lumpur, Kuala Lumpur, Malaysia
Flight Centre Travel Group hiring Salesforce L3 Support Job in Malaysia
Flight Centre Travel Group
Malaysia
Flight Centre Travel Group hiring Salesforce L3 Support Job in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Flight Centre Travel Group
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Doherty IT Solutions hiring Cloud And Infrastructure Engineer, Enterprise Team (Server Engineer) -24/7 Shift Job in Kuala Lumpur, Kuala Lumpur, Malaysia
Doherty IT Solutions
Kuala Lumpur, Kuala Lumpur, Malaysia
Agensi Pekerjaan JobOnline hiring Healthcare Claims Processor @ USJ - 24/7 Shift rotation - RM3,000 Job in Subang Jaya, Selangor, Malaysia
Agensi Pekerjaan JobOnline
Subang Jaya, Selangor, Malaysia
Arcondis Group hiring Support Engineer (L2/L3) - Veeva eTMF Support Job in Kuala Lumpur, Kuala Lumpur, Malaysia
Arcondis Group
Kuala Lumpur, Kuala Lumpur, Malaysia
HCLTech hiring Network Engineer - SD-WAN - L3 Support Job in Kuala Lumpur, Kuala Lumpur, Malaysia
HCLTech
Kuala Lumpur, Kuala Lumpur, Malaysia

Unlock Your 24 7 Potential: Insight & Career Growth Guide


Real-time 24 7 Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for 24 7 in Kuala Lumpur, Malaysia, highlighting market share and opportunities for professionals in 24 7 roles.

39 Jobs in Malaysia
39
17 Jobs in Kuala Lumpur
17
Download 24 7 Jobs Trends in Kuala Lumpur and Malaysia

Are You Looking for 24/7 Technical Support Engineer L1 – L3 Kuala Lumpar, Malaysia Job?

Great news! is currently hiring and seeking a 24/7 Technical Support Engineer L1 – L3 Kuala Lumpar, Malaysia to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Wireless Logic Group adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Malaysia laws and regulations

What Is the Average Salary Range for 24/7 Technical Support Engineer L1 – L3 Kuala Lumpar, Malaysia Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Kuala Lumpur. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for 24/7 Technical Support Engineer L1 – L3 Kuala Lumpar, Malaysia?

Key qualifications for 24/7 Technical Support Engineer L1 – L3 Kuala Lumpar, Malaysia typically include Engineering and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for 24/7 Technical Support Engineer L1 – L3 Kuala Lumpar, Malaysia?

To improve your chances of getting hired for 24/7 Technical Support Engineer L1 – L3 Kuala Lumpar, Malaysia, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for 24/7 Technical Support Engineer L1 – L3 Kuala Lumpar, Malaysia Job Success

Wireless Logic Group interview tips for 24/7 Technical Support Engineer L1 – L3 Kuala Lumpar, Malaysia

Here are some tips to help you prepare for and ace your 24/7 Technical Support Engineer L1 – L3 Kuala Lumpar, Malaysia job interview:

Before the Interview:

Research: Learn about the Wireless Logic Group's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your 24/7 Technical Support Engineer L1 – L3 Kuala Lumpar, Malaysia interview at Wireless Logic Group, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Wireless Logic Group's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for 24/7 Technical Support Engineer L1 – L3 Kuala Lumpar, Malaysia Positions

Setting up job alerts for 24/7 Technical Support Engineer L1 – L3 Kuala Lumpar, Malaysia is easy with Malaysia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!