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Urgent! Advisor I, Customer Service – Urdu Job Opening In Cyberjaya – Now Hiring Concentrix

Advisor I, Customer Service – Urdu



Job description

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  • Reviewing Online Videos//Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material
  • Reviewing/updating contents on a popular social media platform
  • Audit of content received and sharing for Social Media Upload
  • The work requires the organized practice of screening user-generated content (UGC) posted to Internet sites, in order to determine the appropriateness of the content for the given site, locality, or jurisdiction.

  • The work may involve repetitive exposure to content that may be described as egregious or 'sensitive' in nature.

  • The content may involve images, messages and video of violence, nudity and abuse.
Job Title:
Advisor I, Customer Service – Urdu
Job Description
Roles & Responsibilities
  • Reviewing Online Videos//Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material
  • Reviewing/updating contents on a popular social media platform
  • Audit of content received and sharing for Social Media Upload
  • The work requires the organized practice of screening user-generated content (UGC) posted to Internet sites, in order to determine the appropriateness of the content for the given site, locality, or jurisdiction.

  • The work may involve repetitive exposure to content that may be described as egregious or 'sensitive' in nature.

  • The content may involve images, messages and video of violence, nudity and abuse.
Generic & Behavioral Skills
  • Proficiency in Native Language (Read/Speak)
  • Good command over verbal & written English language
  • Min Bachelor’s Degree (15 years of schooling)
  • Prior work experience in a LPO/Regulatory work , Social Media platforms is a plus
  • Awareness of current affairs and events in the respective markets/countries
  • Mature & analytical
  • High on team work and engagement
  • Able to work on 24/7 rotational shifts
Location:
MYS Kuala Lumpur Nu Tower 2
Language Requirements:
Urdu
Time Type:
Full time
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R

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Other
  • Industries

    IT Services and IT Consulting

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