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APAC Solution Architect, Microsoft Dynamics 365 CRM Job Opening In Kuala Lumpur – Now Hiring Avanade


Job description

APAC Solution Architect, Microsoft Dynamics 365 CRM

Avanade Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Overview

At Avanade, we see how the power of Dynamics 365 shapes the future of businesses every day.

By combining our Microsoft knowledge with our innovative approach and industry experience, we create opportunities for Microsoft, our clients, and for you.

Avanade offers multiple paths for you to pursue toward your own version of success.

Responsibilities

  • Design and implement CRM solutions for clients across all phases of Avanade’s projects, applying subject matter expertise in CRM systems.

  • Lead Avanade delivery teams in planning, designing, building, testing, and maintaining CRM solutions; manage client relationships and ensure successful delivery.

  • Provide strong leadership with extensive CRM experience; connect with clients and guide a team to achieve goals; maintain organization and energy in front of executives and on whiteboards with development teams.

  • Work with clients to plan, analyze, design, build and test Customer Engagement (CE) solutions; review team work across all project phases.

  • Ensure consistent, beneficial client interaction and solution delivery; design and enable conceptual architecture and technical solutions.

  • Collaborate with customers, IT staff, and business partners to resolve issues timely; use KPIs to measure project quality.

  • Identify opportunities to improve clients’ CRM systems and support continuous improvement; contribute to presales activities, including solutioning, effort estimation, and proposal development.

  • Manage capability planning for the team; identify skill gaps and coordinate training or hiring needs; develop reusable solutions, frameworks, and assets to accelerate delivery.

  • Collaborate with cross-functional teams to drive innovation and bring best practices into solution design.

Qualifications

  • Hands-on experience with D365 Customer Experience / Dynamics CRM / PowerApps technical solutions
  • At least three full cycle implementations of Microsoft Dynamics 365 CE or Dynamics CRM
  • Experience with Software as a Service (SaaS) and/or Platform as a Service (PaaS) environments
  • Experience leading teams and working with global, on/offshore teams to establish and maintain CRM technology
  • Developing & deploying business applications using Microsoft’s Dynamics Power Platform
  • Core skills: C#, SQL, .Net, D365, CRM SDK, CRM Plugins, PowerApps, PowerBI, Flow
  • Relational database concepts (intermediate to advanced)

About You

  • Consultative, collaborative, relationship builder
  • Resilient, adaptable, flexible
  • Intellectually curious and passionate about tech
  • Convincing storyteller and engaging content creator

What You'll Do

  • Work with clients and lead Avanade Delivery Teams in planning, designing, building, testing, and maintaining Customer Engagement (CE) solutions
  • Lead and review your team's work across all project phases (Plan, Analyze, Design, Build, Test)
  • Lead technical teams to ensure consistent client interaction and solution delivery
  • Design and enable conceptual architecture and technical solutions
  • Coordinate between customers, IT staff, and business partners to resolve issues
  • Use KPIs to measure project quality
  • Identify challenges and support continuous improvement through CRM systems
  • Contribute to presales activities, including solutioning, effort estimation, and proposals
  • Manage capability planning for the team and align training or hiring needs
  • Develop reusable solutions and assets to accelerate delivery and knowledge sharing
  • Collaborate with cross-functional teams to drive innovation and best practices

Benefits

  • Opportunity to work for Microsoft’s Global Alliance Partner of the Year, with development and training (minimum 80 hours per year)
  • Real-time access to technical and skilled resources globally
  • Dedicated career advisor to support your growth
  • Collaborative and supportive colleagues

Seniority level

  • Mid-Senior level

Employment type

  • Part-time

Job function

  • Engineering and Information Technology

Industries

  • IT Services and IT Consulting

Referrals increase your chances of interviewing at Avanade and you can get notified about new Solutions Architect jobs in Kuala Lumpur, Malaysia.

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Required Skill Profession

It & Technology


  • Job Details

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Unlock Your APAC Solution Potential: Insight & Career Growth Guide


Real-time APAC Solution Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for APAC Solution in Kuala Lumpur, Malaysia, highlighting market share and opportunities for professionals in APAC Solution roles.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Avanade adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Malaysia laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Kuala Lumpur. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Interview Tips for APAC Solution Architect, Microsoft Dynamics 365 CRM Job Success

Avanade interview tips for APAC Solution Architect, Microsoft Dynamics 365 CRM

Here are some tips to help you prepare for and ace your APAC Solution Architect, Microsoft Dynamics 365 CRM job interview:

Before the Interview:

Research: Learn about the Avanade's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

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Final Thought:

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By following these tips, you can increase your chances of making a positive impression and landing the job!

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