Overview
Who you'll be working for
Authorized Reseller of SOLIDWORKS and SolidCAM
What requirements you'll need to be eligible
>2 years experience in technical support, application engineering, or a related role.Bachelor’s degree in Mechanical Engineering, Mechatronic Engineering, or a related field.
Understanding of engineering principles and design workflows.
Familiarity with CAD/CAM tools and related technologies.
Knowledge of SOLIDWORKS software and its applications.
Articulate engineering information in a understandable context.
Ability to create and organise work documentation
Proactive and driven.
Charismatic & keep up with industry trends.
Customer-focused mindset and composed in all situations
What you'll be doing on the job
Provide technical support to customers using SOLIDWORKS, addressing software issues and resolving technical queries.Collaborate with the sales team in pre-sales activities by delivering product demonstrations and technical presentations.Assist customers in post-sales activities by implementing and integrating SOLIDWORKS into their workflows.Conduct training sessions for customers to enhance their proficiency with SOLIDWORKS.Create detailed documentation, including user guides, technical manuals, and support reports.Engage with clients to understand their business needs and provide tailored solutions.