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Urgent! Application Engineer Position in Malaysia - PSG, a Dover company

Application Engineer



Job description

The Application Engineer is responsible for providing technical and sales support for the products of both industrial and Hydro.

He/she will develop and execute a strategy for providing technical and sales support to the ROA Sales Managers, Distributors and Customers in the APAC Region.

Essential Duties and Responsibilities

  • Support field installation and work closely with sales team to provide the customer with an appropriate solution & application, using technical product knowledge and analytical skills.

  • Provide telephone and email technical support.

  • Create training programs and conduct on-site trainings for RSMs, distributors and customers on both Industrial and Hydro Systems complete product line.

  • Establish and maintain relationships with customers to make customer technical issues/requirements understood and addressed in a timely manner.

  • Document technical data generated by the assigned project consistent with engineering policies and procedures.

    Complete all required GCS in a timely manner.

  • Provide customers’ feedback to our R&D organization to ensure continual improvement.

  • Continual updating of internal products and changing OEM requirements.

  • Travel to customer locations as required.

  • Ability and willingness to travel up to 50%, including international.

Qualifications/Requirements

  • Major in Engineering, bachelor’s Degree in Electrical/Electronics/Mechanical Engineering (preferred)
  • Minimum 3 years’ experience of technical support for related electronics products
  • Excellent communication skills, learning capability, self-motivator, a good team worker.

  • Multi-lingual (written and spoken) in English as a must in this role.

  • Basic computer skills – Outlook, Word, PowerPoint and Excel
  • Ability to read schematic drawings and technical documents.

  • Solid basic understanding of electrical, electronics, hydraulics and mechanics.

Seniority level

  • Entry level

Employment type

  • Full-time

Job function

  • Machinery Manufacturing

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Required Skill Profession

It & Technology



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