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Application Support Engineer Job Opening In Kuala Lumpur – Now Hiring Pro5.ai


Job description

Position Overview

Our client is a global leader in technology innovation and smart infrastructure solutions, committed to building a more intelligent future through world-class hardware, software, and services.

We are seeking an Application Support Engineer to maintain and optimize its business-related applications across functions such as research, production, supply chain, marketing, and service.

The role focuses on business system support rather than pure infrastructure work, ensuring smooth system operation, handling user support, and resolving technical issues efficiently.

Key Responsibilities

  • Provide operational support, maintenance, and troubleshooting for business-critical applications.

  • Rapidly diagnose and resolve system or business application failures to minimize business impact.

  • Address user inquiries and requests from various business departments with timely, accurate solutions.

  • Collaborate closely with business users and technical stakeholders to identify, analyze, and resolve application-related issues.

  • Support on-call or nightshift operations as required.

Qualifications & Requirements

  • Education: Bachelor’s degree or higher in Information Management & Information Systems , Computer Science , or a related field.

  • Experience:
  • 1–3 years of experience in application support or development (Java, Oracle, or SQL).

  • Experience supporting business systems (e.g., production, supply chain, or sales/marketing systems) is preferred.

  • Database management experience is an advantage.

Skills

  • Strong communication and problem-solving abilities .

  • Proven experience working with multiple business stakeholders and driving technical discussions to resolution.

  • Strong self‑motivation and ability to work independently or within a team .

  • Fast learner with an ability to understand new systems and business processes .

  • Fluency in English (working language) is required.

  • Willingness to support nightshift/on-call duties when required.

Why Join?

  • Be part of a global technology leader driving digital transformation.

  • Gain hands‑on experience supporting enterprise‑level business applications .

  • Join a collaborative, international work culture that values learning, innovation, and growth.

Location: Petaling Jaya, Selangor, Malaysia.

Salary: MYR5,000.00–MYR8,000.00.

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Required Skill Profession

It & Technology


  • Job Details

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Unlock Your Application Support Potential: Insight & Career Growth Guide


Real-time Application Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Application Support in Kuala Lumpur, Malaysia, highlighting market share and opportunities for professionals in Application Support roles.

5199 Jobs in Malaysia
5199
1262 Jobs in Kuala Lumpur
1262
Download Application Support Jobs Trends in Kuala Lumpur and Malaysia

Are You Looking for Application Support Engineer Job?

Great news! is currently hiring and seeking a Application Support Engineer to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Pro5.ai adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Malaysia laws and regulations

What Is the Average Salary Range for Application Support Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Kuala Lumpur. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Application Support Engineer?

Key qualifications for Application Support Engineer typically include It & Technology and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Application Support Engineer?

To improve your chances of getting hired for Application Support Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Application Support Engineer Job Success

Pro5.ai interview tips for Application Support Engineer

Here are some tips to help you prepare for and ace your Application Support Engineer job interview:

Before the Interview:

Research: Learn about the Pro5.ai's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Application Support Engineer interview at Pro5.ai, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Pro5.ai's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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