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Urgent! Assistant Manager, Investment IT Job Opening In Kuala Lumpur – Now Hiring AIA
AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.
If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you.
Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day.
We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.
If you want to shape a brighter future at AIA Digital+, please read on.
About the Role
•Provide day-to-day L2 BAU support for AladdinPerform investigation & diagnosis of incidents, and provide L2 support to resolve any Aladdin related issues within SLA.
Closely follow up on outstanding L2 incident & service requests up till closure and ensure users are informed and updated about their ticket status.
Support end users in system usage and assist in raising overall Aladdin proficiency in the end user base and act as an Aladdin ambassador.
Participate/support in regional project activities with Aladdin focus where necessary.
Successful system and process integration, efficient SLA driven end-user support and communications.
Adherence to AIA IT standard policies (e.g. Incident, Problem & Change policies), SLA, audit compliance, IT best practices and maintaining relevant IT documentations (e.g. team SOP / IT Handbook etc.).
Standby and support for major incident (S1 and S2 high severity cases) where necessary.
Supporting Team Manager on work assignments where necessary.
Minimum Job Requirements:
Bachelor’s degree in IT or other relevant discipline.
5-8 years’ relevant experience in regional solution/system support with Aladdin focus across the ASPAC region.
Relevant CoE support experience and user support track record.
Knowledge in Aladdin solution and support.
Familiarization to work under IT best practices / ITIL processes.
Certification
Relevant Aladdin certification.
ITIL certification is a plus.
Desirable Traits
Analytical and problem solving.
Must be a driven self-starter, pro-active and take ownership of tasks with minimal management.
Disciplined and structured, and able to work under a fast-paced learning environment.
A good team player and eager to contribute & learn.
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Unlock Your Assistant Manager Potential: Insight & Career Growth Guide
Real-time Assistant Manager Jobs Trends in Kuala Lumpur, Malaysia (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Assistant Manager in Kuala Lumpur, Malaysia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 24290 jobs in Malaysia and 7026 jobs in Kuala Lumpur. This comprehensive analysis highlights market share and opportunities for professionals in Assistant Manager roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! AIA is currently hiring and seeking a Assistant Manager, Investment IT to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Assistant Manager, Investment IT Jobs Kuala Lumpur.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at AIA adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Assistant Manager, Investment IT Jobs Malaysia varies, but the pay scale is rated "Standard" in Kuala Lumpur. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Assistant Manager, Investment IT typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Assistant Manager, Investment IT interview at AIA, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the AIA's products or services and be prepared to discuss how you can contribute to their success.
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