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Assistant Manager, Regional Collections Analytics Job Opening In Petaling Jaya – Now Hiring Grab


Job description

Job Description

Get to Know the Team

  • The Regional Collections team is an experienced and diverse group responsible for driving collection strategies, training, quality control, data, and analytics across multiple markets and segments.

    We help maintain portfolio quality within set targets.
  • We are committed to new ideas, collaboration, and delivering measurable results.
  • If you're looking for a supportive environment where you can make a meaningful impact, we'd love for you to join us!

Get to Know the Role

  • We are looking for Assistant Manager of the Regional Collections Analytics, QC & Training team to support the team in the data-related processes as well as quality control and training related processes in the Collections area
  • You will report to the Manager, Regional Collections Analytics, QC & Training and be based in Petaling Jaya, working onsite.

 

The Critical Tasks You Will Perform

  • Regional Support: You will be part of a team that is responsible for all regular reports, analysis, backend strategies and operational readiness across the region.

    Support the country collection managers and the data team for all collection related inquiries, targets and financial projections.
  • Data Analytics and Quality Control: You will use data-driven analytics platforms to identify trends, create applicable insights and improve collections strategies.

    Ensure business-related quality control by reviewing communication templates, monitoring call quality, overseeing internal processes, and ensuring compliance with legal and regulatory standards.

Qualifications

What Essential Skills You Will Need

  • You have a degree holder in a relevant field such as Finance, Business, Data Analytics, Computer Science or related disciplines
  • You have a min of 5+ years of working experience preferably in the Fintech industry or financial services.
  • You have knowledge of credit risk management, debt recovery strategies, and legal regulations are good to have.
  • You have a understanding of database structures and tools such as SQL, Power BI, and other data visualization or analytics platforms (e.g. Tableau, Excel VBA, Python for data analysis).


Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

  • We have your back with Term Life Insurance and comprehensive Medical Insurance.
  • With GrabFlex, create a benefits package that suits your needs and aspirations.
  • Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
  • We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
  • Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best.

We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Required Skill Profession

Operations Specialties Managers


  • Job Details

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Unlock Your Assistant Manager Potential: Insight & Career Growth Guide


Real-time Assistant Manager Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Assistant Manager in Petaling Jaya, Malaysia, highlighting market share and opportunities for professionals in Assistant Manager roles.

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Are You Looking for Assistant Manager, Regional Collections Analytics Job?

Great news! is currently hiring and seeking a Assistant Manager, Regional Collections Analytics to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Grab adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Malaysia laws and regulations

What Is the Average Salary Range for Assistant Manager, Regional Collections Analytics Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Petaling Jaya. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Assistant Manager, Regional Collections Analytics?

Key qualifications for Assistant Manager, Regional Collections Analytics typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Assistant Manager, Regional Collections Analytics?

To improve your chances of getting hired for Assistant Manager, Regional Collections Analytics, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Assistant Manager, Regional Collections Analytics Job Success

Grab interview tips for Assistant Manager, Regional Collections Analytics

Here are some tips to help you prepare for and ace your Assistant Manager, Regional Collections Analytics job interview:

Before the Interview:

Research: Learn about the Grab's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Assistant Manager, Regional Collections Analytics interview at Grab, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Grab's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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