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Urgent! Asst Manager - Personal Financial Services (Performance & Analytics) Job Opening In Damansara Town Centre – Now Hiring Hong Leong Bank Berhad

Asst Manager Personal Financial Services (Performance & Analytics)



Job description

If you are looking to excel and make a difference, take a closer look at us…

  • Prepare accurate and timely incentive calculation, claw back and deferment to meet monthly payroll submission based on measurements set by management.
  • Prepare monthly tracker, dashboard or reporting and explain the major cost variance by sales channel productivity.
  • Support business and channel enquiries.

    Perform SQL scripts to extract data for addressing appeals from sales staff.

    Any database errors/ omissions to be amended within timelines.
  • Responsible to attend and investigate enquiries and complaint emailed to common mailbox .

    Provide incentive guidance and explanation to branches and sales force.
  • Ensure smooth maintenance of Sales Force Management (SFM) system through the vendor such that branch or frontline staff able to view their sales accurately and be incentivized accordingly.
  • Liaise with relevant parties to collect various data contributing to incentive measurement and calculations.
  • Support short-term tactical sales campaigns through manual Excel files and propose system enhancement/ automation where possible with consideration of minimizing cost and resources.

    Involve in UAT and monitoring to ensure smooth process has been embedded.
  • Regularly engage with all Product/ Channel/ Business teams to support business growth and future plans for implementations.

    Provide periodic/ adhoc productivity report to Product teams for their review/ assessment.
  • Actively involved in annual incentive review exercise and perform simulation and estimation for new schemes.
  • Project deployment

  • Required Skill Profession

    Operations Specialties Managers



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