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Business Analyst - D365 or Dynamics CRM Job Opening In Selangor – Now Hiring Lenovo


Job description

Business Analyst - D365 or Dynamics CRM

**General Information**

Req #

WD00089955

Career area:

Information Technology

Country/Region:

Malaysia

State:

Selangor

City:

Petaling Jaya

Date:

Friday, October 24, 2025

Working time:

Full-time

**Additional Locations** :
* Malaysia - Selangor - Petaling Jaya

**Why Work at Lenovo**

We are Lenovo.

We do what we say.

We own what we do.

We WOW our customers.

Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets.

Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services.

Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere.

Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere.

To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https://news.lenovo.com/) .

**Description and Requirements**

**Summary -** As Business Analyst you will be part of our Warranty Fulfillment team, responsible for analyzing processes, identifying improvement opportunities, and optimizing end-to-end warranty operations.

Skilled in data analysis, reporting, and cross-functional collaboration to enhance service efficiency and customer satisfaction.

**Responsibility:**

1.

Lead or participant in projects to achieve business enablement or system enhancement for warranty service applications.
2.

Engage in Go-To-Market activities in Service domain, support external customers on presales and service deliveries.
3.

Work on AI solution design and delivery for both internal and external customers, provide qualified and reliable AI solutions.
4.

Solve warranty service system daily operation issues, keep business running.
5.

Proactively check warranty service systems health status, optimize system performance and stability, fix system potential risks.
6.

Communicate with business users to understand the requirement and pain points for warranty service system and take appropriate actions.
7.

Provide trainings to internal or external stakeholders, including system architecture, business process, system functionalities etc.

**Requirement:**

1.

At least 6 years of relevant working experience on business analyst, product manager or functional consultant.

Proficient in IT solution design, system management and project management.
2.

Proficient in at least one prototype design tools, e.g. Figma, Axure RP etc.
3.

Know basic knowledge of Microsoft Dynamics CRM, better to have D365 work experience.
4.

Have problem deep diving ability, can solve system issues independently.

D365 configuration ability is preferred.
5.

Good communication skills, can use English as daily working language, Chinese language is a plus.
6.

Good capability on team collaboration, can play a suitable role on cross team cooperation job.

**Additional Locations** :
* Malaysia - Selangor - Petaling Jaya

* Malaysia

* Malaysia - Selangor

* Malaysia - Selangor - Petaling Jaya

Required Skill Profession

Other General


  • Job Details

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Unlock Your Business Analyst Potential: Insight & Career Growth Guide


Real-time Business Analyst Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Business Analyst in Selangor, Malaysia, highlighting market share and opportunities for professionals in Business Analyst roles.

11548 Jobs in Malaysia
11548
315 Jobs in Selangor
315
Download Business Analyst Jobs Trends in Selangor and Malaysia

Are You Looking for Business Analyst D365 or Dynamics CRM Job?

Great news! is currently hiring and seeking a Business Analyst D365 or Dynamics CRM to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Lenovo adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Malaysia laws and regulations

What Is the Average Salary Range for Business Analyst D365 or Dynamics CRM Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Selangor. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for Business Analyst D365 or Dynamics CRM typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Business Analyst D365 or Dynamics CRM Job Success

Lenovo interview tips for Business Analyst   D365 or Dynamics CRM

Here are some tips to help you prepare for and ace your Business Analyst D365 or Dynamics CRM job interview:

Before the Interview:

Research: Learn about the Lenovo's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

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Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

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Be Punctual: Arrive on time to demonstrate professionalism and respect.

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Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

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Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Business Analyst D365 or Dynamics CRM interview at Lenovo, research the company, understand the job requirements, and practice common interview questions.

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