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Urgent! Cantonese Speaking - Admin Assistant Job Opening In Cyberjaya – Now Hiring Remote VA
We are working with a global technology services provider supporting enterprise clients across multiple regions.
As part of their expanding operations in Malaysia, they are seeking a detail-oriented, Cantonese-speaking professional to join their Managed Services division.
Role
The Assistant Client Support Officer is an entry-level position within the client service team, supporting day-to-day operations of the service desk.
This individual will handle administrative and coordination duties, support ticket handling processes, and ensure prompt and professional communication with clients across the region.
Responsibilities
Provide administrative and coordination support to the Client Service Desk team.
Receive, validate, and log client service requests, ensuring accuracy and completeness of information.
Support in triaging requests by ensuring proper categorization and escalation of incidents.
Maintain detailed documentation and records related to service desk activities and client interactions.
Coordinate updates to clients on the progress of their requests, maintaining a high standard of customer service.
Ensure service tickets are closed in a timely and satisfactory manner with relevant notes.
Collaborate closely with internal teams to ensure seamless resolution of issues.
Communicate in a clear, respectful, and professional manner in both Cantonese and English.
Work in a 24x7 shift structure based on a defined roster.
Requirements
Strong verbal and written communication skills in both Cantonese and English.
Demonstrates professionalism and integrity in client communication and service delivery.
Attention to detail and ability to follow structured processes.
Proactive attitude with willingness to learn in a fast-paced environment.
Ability to work well independently or with minimal supervision.
Comfortable working in rotating shifts including nights, weekends, and holidays.
Qualifications & Experience
High School Certification or equivalent; fresh graduates are welcome to apply.
Basic understanding of IT service or call center operations is advantageous.
Previous experience in administrative or client support functions is a plus.
Must be able to work on-site in Cyberjaya, Malaysia
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Unlock Your Cantonese Speaking Potential: Insight & Career Growth Guide
Real-time Cantonese Speaking Jobs Trends in Cyberjaya, Malaysia (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Cantonese Speaking in Cyberjaya, Malaysia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 3681 jobs in Malaysia and 114 jobs in Cyberjaya. This comprehensive analysis highlights market share and opportunities for professionals in Cantonese Speaking roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Remote VA is currently hiring and seeking a Cantonese Speaking Admin Assistant to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Cantonese Speaking Admin Assistant Jobs Cyberjaya.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Remote VA adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Cantonese Speaking Admin Assistant Jobs Malaysia varies, but the pay scale is rated "Standard" in Cyberjaya. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Cantonese Speaking Admin Assistant typically include Secretaries And Administrative Assistants and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Cantonese Speaking Admin Assistant interview at Remote VA, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Remote VA's products or services and be prepared to discuss how you can contribute to their success.
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