Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Client Engagement Director (Luxury Lifestyle).
Malaysia Jobs Expertini

Urgent! Client Engagement Director (Luxury Lifestyle) Position in Kuala Lumpur - Michael Page

Client Engagement Director (Luxury Lifestyle)



Job description

Client Engagement Director (Luxury Lifestyle)

Michael Page Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join or sign in to find your next job

Join to apply for the Client Engagement Director (Luxury Lifestyle) role at Michael Page

Client Engagement Director (Luxury Lifestyle)

Michael Page Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

1 day ago Be among the first 25 applicants

Join to apply for the Client Engagement Director (Luxury Lifestyle) role at Michael Page

  • Drive loyalty and engagement strategies for a prestigious luxury.

  • Opportunity to lead high-impact CRM, events, and VIP.

  • Drive loyalty and engagement strategies for a prestigious luxury.

  • Opportunity to lead high-impact CRM, events, and VIP.

About Our Client
This luxury brand is known for its masterful craftsmanship and understated elegance.

It produces exquisitely handcrafted leather goods that combine artistry with timeless design.

Each piece reflects a careful balance of tradition and innovation, often featuring refined details and a distinctive character.

The brand appeals to a discerning clientele who value quality, sophistication, and subtle exclusivity.
Job Description
  • Develop and implement clientelingclienteling strategies to retain and grow the VIP client base.

  • Lead the creation of elevated customer experiences, events, and gifting programs tailored to luxury consumers.

  • Oversee CRMCRM initiatives and loyalty programs, ensuring data is used to drive personalised engagement.

  • Collaborate with marketing, retail, and merchandising teams to align client engagement across touchpointstouchpoints.

  • Analyse customer data to identify trends, behaviour, and opportunities for tailored outreach.

  • Drive regional consistency in execution, while allowing for localised strategies in key markets.

The Successful Applicant
  • 8-10 years of experience in luxury retail, hospitality, or lifestyle with a focus on client engagement or CRMCRM.

  • Proven track record in leading VIP initiatives and customer loyalty programs.

  • Strong understanding of luxury consumer behaviour and expectations.

  • Exceptional communication and stakeholder management skills.

  • Strategic thinker with hands-on execution capability, especially in high-touch customer environments.

What's On Offer
  • A leadership role with direct impact on brand loyalty and customer lifetime value.

  • Collaborative and high-performing regional team environment.

  • Competitive salary.

  • Exposure to regional luxury markets and premium clientele.

Contact: Li Lean Chan
Quote job ref: JN-

Seniority level

  • Seniority level

    Director

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Sales and Marketing
  • Industries

    Retail, Consumer Services, and Food and Beverage Services

Referrals increase your chances of interviewing at Michael Page by 2x

Get notified about new Engagement Director jobs in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia .

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago

Experiential Director (Brand Activations)

WP.

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

Head of Project Management (PMO Director)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

Wilayah Persekutuan Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 hour ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Deputy Business Development Director (Assistant Manager) - Employee Benefit-Marketing

WP.

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago

Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

T&T Director - Deloitte Digital (Brand Strategy) - MY

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Bukit Persekutuan, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Associate Account Director (Digital) - MY

HealthCare Project Management Director, AKA

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

Regional Digital Director - Retail Beauty

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago

Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Director of Operations, Transport, Land & Water

Director of F&B Operations - Hyatt Centric City Centre Kuala Lumpur

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago

Wilayah Persekutuan Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago

Director, Performance Marketing (Bangkok Based, relocation provided)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Federal Territory of Kuala Lumpur, Malaysia 5 days ago

Associate Director, Marketing (Bangkok Based, Relocation Provided)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Director of F&B Operations - Hyatt Centric City Centre Kuala Lumpur

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago

Manager, Operation & Stakeholder Engagement

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago

Federal Territory of Kuala Lumpur, Malaysia 1 week ago

We’re unlocking community knowledge in a new way.

Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr


Required Skill Profession

Marketing & Media



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Client Engagement Potential: Insight & Career Growth Guide