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Urgent! Client Servicing Executive Position in Petaling Jaya - Aply AI

Client Servicing Executive



Job description

Aply AI Petaling Jaya, Selangor, Malaysia

We are seeking a highly organized and enthusiastic Client Servicing Executive to join our team.

The ideal candidate will possess strong interpersonal, teamwork, and organizational skills.

In this role, you will be the bridge between clients and influencers, ensuring the smooth execution of influencer marketing campaigns and sampling review programs.

You'll manage day-to-day communications, proposals, campaign coordination, and reporting while keeping a keen eye on timelines, deliverables, and performance.

Key Responsibilities

  • Assist in end-to-end execution of influencer marketing campaigns across social platforms (Instagram, Facebook, TikTok, Xiaohongshu, YouTube, etc.).

  • Coordinate with influencers: outreach, onboarding, content briefing, timeline management, and approvals.

  • Monitor campaign progress and ensure timely content delivery and posting.

  • Review and validate influencer content to ensure alignment with brand guidelines and compliance standards.

  • Track and report on KPIs such as reach, engagement, impressions, conversions, and sentiment.

  • Build and maintain client relationships.

  • Understand and keep up to date with industry and competitive landscape knowledge.

Qualifications

  • Bachelor's degree or 1 year of business experience.

  • Strong written and verbal communication skills.

  • Strong organizational skills.

  • Proficiency in Microsoft Office.

  • Ability to harness financial data to inform decisions.

Employee Benefits

  • Performance Bonuses: Quarterly or campaign-based incentives tied to successful project outcomes and client satisfaction.

  • Career Growth & Learning Opportunities: Access to mentorship, on-the-job training, and external workshops related to influencer marketing, digital strategy, and client management.

  • Exposure to Top Brands & Influencers: Work directly with leading brands, creators, and agencies across lifestyle, beauty, fashion, and F&B industries.

  • Creative & Collaborative Work Environment: Join a young, dynamic team that values innovation, ideas, and teamwork.

  • Flexible Working Arrangements: Hybrid—3 days in office, 2 days from office to promote better work-life balance.

  • Medical & Health Coverage: Basic medical allowance coverage to support your well-being.

  • Team Activities & Company Events: Regular team lunches, celebrations, and outings to foster a positive and connected work culture.

  • Opportunity for Career Advancement: Clear pathways for progression into Senior Executive, Account Manager, or Campaign Manager roles based on performance and growth.

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Required Skill Profession

Management & Operations



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