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Cloud Infrastructure Manager Job Opening In Shah Alam – Now Hiring Damstra Technology


Job description

Cloud Infrastructure Manager

Posted Date: 4 hours ago (10/17/2025 3:57 AM)

  • Job ID:
  • # of Openings: 1
  • Role type: Permanent
  • Working: Hybrid
  • Location: Malaysia, Shah Alam City

About Us

Location - Shah Alam, Selangor

Level - Senior Manager

Function - Product R&D

Working Pattern - Hybrid (three days per week in office)

Benefits - Benefits at Ideagen

Salary - this will be discussed at the next stage of the process, if you do have any questions please feel free to reach out!

The Cloud Infrastructure Manager is a critical position within Ideagen's global Infrastructure & Operations team.

This role combines hands‑on technical expertise with strategic leadership to deliver world‑class cloud operations across our diverse SaaS portfolio.

As a key member of our leadership team, you'll manage day‑to‑day cloud operations while driving innovation, operational excellence, and continuous improvement.

You'll lead a team of Site Reliability Engineers (SREs) supporting mission‑critical services across multiple products, hosting environments, within a global a 24/7 environment.

This role requires close collaboration with Engineering, Architecture, Support, Security, and integration teams to deliver reliable, scalable, and cost‑effective cloud infrastructure that enables business growth.

Responsibilities

  • Lead day‑to‑day cloud operations (deployments, monitoring, incident resolution, change management, and system administration) across multi‑cloud environments, with a strong focus on AWS, in a 24/7 multi‑region SaaS setup.

  • Provide hands‑on technical leadership for complex infrastructure projects, system upgrades, and major incident responses, serving as the escalation point for the team.

  • Build, lead, and develop a high‑performing SRE team through coaching, mentoring, and feedback, while setting clear performance goals and career paths.

  • Collaborate with the central FinOps team to drive cloud cost optimisation, implementing cost monitoring frameworks to achieve budget targets.

  • Lead technical integration of newly acquired businesses into Ideagen’s infrastructure, ensuring smooth consolidation and standardisation with minimal disruption.

  • Implement robust observability strategies—monitoring, logging, alerting, and dashboards—for proactive issue detection and stakeholder visibility.

  • Partner with Security teams to ensure all infrastructure meets cybersecurity and compliance standards, including participation in audits.

  • Oversee vendor management, capacity planning, disaster recovery, and business continuity to maintain high availability, strong performance, and continuous improvement through automation and process optimisation.

Skills and Experience

  • Proven experience managing 24/7 production environments in multi‑region, multi‑vendor cloud SaaS platforms.

  • Cloud expertise: Hands‑on experience with AWS and/or Azure infrastructure, including IaaS, PaaS, and managed services.

  • Database management: Experience with both on‑premises and cloud databases (e.g. MSSQL, MySQL, PostgreSQL, Aurora, SQL Azure).

  • Modern DevOps practices: Proficiency with containerization, orchestration, and IaC tools (Docker, Kubernetes, Helm, Terraform).

  • Leadership experience: Track record of successfully leading and developing technical teams.

  • Communication skills: Excellent written and verbal communication with ability to engage technical and business stakeholders.

  • Problem‑solving: Strong analytical and strategic thinking capabilities with a bias toward action.

  • Agile experience: Familiarity working in agile development environments with cross‑functional teams.

Desirable:

  • Compliance frameworks: Experience with ISO27001, SOC2, FedRAMP, or similar compliance standards.

  • Service Management: Understanding of ITIL service management framework.

  • Cost optimisation: Experience with cloud FinOps practices and cost management tools.

  • Observability platforms: Experience with tools like New Relic, Datadog, Prometheus, or similar.

  • Software Development Lifecycle: Deep understanding of SDLC and CI/CD practices
  • Scripting/automation: Proficiency in Python, Bash, PowerShell, or similar languages.

  • Acquisition integration: Experience integrating infrastructure from M&A activities.

About Ideagen

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick.

So, when you think of Ideagen, think of it as the silent teammate that’s always working behind the scenes to help those people who make our lives safer and better.

Everyday millions of people are kept safe using Ideagen software.

We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.

We’re building a future‑ready team, and AI is part of how we work smarter.

If you’re curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen!

What is next?

What is next?

If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.

To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at All matters will be treated with strict confidence.

At Ideagen, we value the importance of work‑life balance and welcome candidates seeking flexible or part‑time working arrangements.

If this is something you are interested in, please let us know during the application process.

Enhance your career and make the world a safer place!

#LI-SA1 #LI-FullTime

#J-18808-Ljbffr

Required Skill Profession

It & Technology


  • Job Details

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Unlock Your Cloud Infrastructure Potential: Insight & Career Growth Guide


Real-time Cloud Infrastructure Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Cloud Infrastructure in Shah Alam, Malaysia, highlighting market share and opportunities for professionals in Cloud Infrastructure roles.

1318 Jobs in Malaysia
1318
35 Jobs in Shah Alam
35
Download Cloud Infrastructure Jobs Trends in Shah Alam and Malaysia

Are You Looking for Cloud Infrastructure Manager Job?

Great news! is currently hiring and seeking a Cloud Infrastructure Manager to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Damstra Technology adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Malaysia laws and regulations

What Is the Average Salary Range for Cloud Infrastructure Manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Shah Alam. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Cloud Infrastructure Manager?

Key qualifications for Cloud Infrastructure Manager typically include It & Technology and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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To improve your chances of getting hired for Cloud Infrastructure Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Cloud Infrastructure Manager Job Success

Damstra Technology interview tips for Cloud Infrastructure Manager

Here are some tips to help you prepare for and ace your Cloud Infrastructure Manager job interview:

Before the Interview:

Research: Learn about the Damstra Technology's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Cloud Infrastructure Manager interview at Damstra Technology, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Damstra Technology's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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