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Commercial Operations Manager, Malaysia Position in Kuala Lumpur - BD


Job description

Commercial Operations Manager, Malaysia

Location : Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

About BD : BD is one of the largest global medical device companies, advancing the world of health through innovation, diagnostics, and the delivery of care.

The BD MMS Service and Support organization provides technical service and field support to dispensing customers, focused on delivering exceptional service.

Summary

The Commercial Operations Manager drives growth across business units, providing accurate commercial and operational support during the sales and operations cycle.

The role responds to market changes, ensures corporate objectives are met, and delivers timely support to the commercial team.

Responsibilities

  • Ensure standardized S&OP process across BD businesses and distributors.

  • Partner with SEA planning to establish accurate demand forecasting/planning.

  • Attend and conduct pre-consensus meetings with high-quality outputs.

  • Analyze and comment on monthly country performance on In-Market Sales, Trade Sales, and Future Days’ Sales (FDS) inventory level.

  • Monitor and escalate inventory risks for appropriate action.

  • Work closely with business teams to implement corporate-level sales operation strategy, projects, and processes.

  • Support businesses to streamline and optimize sales and operations processes with distributors.

  • Drive achievement of distributor KPIs by serving as key contact person to distributors.

  • Review and approve distributor charges/claims per distributor agreement.

  • Accountable for in-market sales tool, Salesforce.com, ensuring data integrity and system changes.

  • Process owner for production of sales performance reports and incentives calculation.

  • Lead new product introduction and launch planning with cross-functional stakeholders.

  • Analyze internal business trends and processes to enable improvement initiatives.

  • Perform other tasks assigned from time to time.

Qualifications

  • Degree in Business Management, Supply Chain, or Engineering.

  • 4–7 years of experience in Supply Chain or Operations Management.

  • Excellent knowledge of SAP, BW, and APO.

  • Proficient in MS Excel application.

  • Strong analytical skill and ability to perform data mining and reporting analysis.

  • Root cause analysis ability with recommendation of resolution.

  • Excellent interpersonal and communication skills.

  • Business and customer oriented with strong teamwork ability.

  • Fluent English (written & spoken); additional Asian language(s) is a strong asset.

Core Competencies

  • Process Effectiveness
  • Customer Focus
  • Drive for Results
  • Continuous & Versatile Learning

Functional Knowledge

  • Demand Planning & Analysis
  • Customer & Market Knowledge
  • Sales & Operational Planning
  • CPFR
  • Distributor Management

Functional Skills

  • Inventory Management
  • Planning / Forecasting Techniques

Regulatory & Enterprise Competencies

  • Good Distribution Practice for Medical Devices (GDPMDS)
  • Sarbanes Oxley (SOX)
  • SAP, APO, BW, Continuous Improvement Processes and Tools, BI Tool (Qliksense, Power BI, etc.)

BD is an Equal Opportunity Employer.

Learn more at .

#J-18808-Ljbffr

Required Skill Profession

Management & Operations, Sales


  • Job Details

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Unlock Your Commercial Operations Potential: Insight & Career Growth Guide


Real-time Commercial Operations Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Commercial Operations in Kuala Lumpur, Malaysia, highlighting market share and opportunities for professionals in Commercial Operations roles.

3340 Jobs in Malaysia
3340
1225 Jobs in Kuala Lumpur
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Download Commercial Operations Jobs Trends in Kuala Lumpur and Malaysia

Are You Looking for Commercial Operations Manager, Malaysia Job?

Great news! is currently hiring and seeking a Commercial Operations Manager, Malaysia to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at BD adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Malaysia laws and regulations

What Is the Average Salary Range for Commercial Operations Manager, Malaysia Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Kuala Lumpur. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Commercial Operations Manager, Malaysia?

Key qualifications for Commercial Operations Manager, Malaysia typically include Management & Operations, Sales and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Commercial Operations Manager, Malaysia Job Success

BD interview tips for Commercial Operations Manager, Malaysia

Here are some tips to help you prepare for and ace your Commercial Operations Manager, Malaysia job interview:

Before the Interview:

Research: Learn about the BD's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

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Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

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Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Commercial Operations Manager, Malaysia interview at BD, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the BD's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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