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Urgent! Core & Cards Support Engineer (L2) Job Opening In Kuala Lumpur – Now Hiring Krisvconsulting Services Pte Ltd

Core & Cards Support Engineer (L2)



Job description

About the job Core & Cards Support Engineer (L2)

Responsibilities:

  • Provide L2 support for Core & Cards applications, addressing user queries and resolving incidents promptly to meet SLAs.
  • Troubleshoot and analyze issues in applications hosted on JBoss or WebLogic servers.

  • Perform root cause analysis and implement permanent solutions to minimize incident recurrence.

  • Collaborate with development and infrastructure teams to transition new releases into production.

  • Monitor application performance, analyze capacity requirements, and ensure systems are operating optimally.

  • Follow standard incident, problem, and change management processes, including detailed logging and reporting.

  • Participate in Disaster Recovery (DR) and Business Continuity Management (BCM) activities.

Requirements:

  • Proficiency in Unix/Linux commands and shell scripting .

  • Strong knowledge of SQL with experience in Oracle or MS SQL databases.

  • Familiarity with Java application servers like JBoss or WebLogic .

  • Understanding of web servers such as Apache or Nginx .

  • Additional knowledge of Load Balancers, VM, Networking, OpenShift, and Microservices is advantageous.

  • Strong problem-solving and analytical skills.

  • Excellent verbal and written English communication skills.

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Required Skill Profession

Engineering



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