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Urgent! Core Service Engineering Associate Job Opening In Kuala Lumpur – Now Hiring Maxis

Core Service Engineering Associate



Job description

Overview

Maxis Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Core Service Engineering Associate role at Maxis.

Responsible to provide technical support for various roaming & international products and services to achieve Business Unit annual target KPIs. Manage the execution of IREG and roaming integration testing across various platform to maximize & enhance roaming coverage.

Responsibilities

  • Support rolling out of 2G/3G/4G Voice, Data, and CAMEL roaming services with new operators/destinations in order to expand Maxis roaming coverage footprint based on annual forecasted/scheduled by establishing roaming service relations and IREG testing.

  • Support rolling out of new international services (SMS, MMS & CLI) to expand Maxis international services coverage upon receiving request from Business Unit by configuring database and performing testing.

  • Maintain roaming partners’ database to ensure roaming & international services availability upon receiving IR.21 update request from roaming partners by assessing and implementing required changes.

  • Manage the SCCP and signaling links to ensure high roaming service availability by assigning appropriate signaling routing upon request by Business Unit and executing link expansion and ensure network utilization below design threshold.

  • Support and test of roaming related changes due to network upgrades according to project timeline by delivering appropriate engineering solution, coordinating with field operations/roaming partners, and using available tools to ensure roaming service continuity.

  • Support and test international roaming product related changes to improve user experience and take up rate as and when required by Business Unit via application configuration and product test.

  • Support & Manage Roaming network performance & availability
  • Timeliness in completion of major network/company initiatives in meeting business timeline.

Qualifications

  • Possess Degree in Electronics Engineering, BSc in Electrical Engineering or BSc in Telecommunication or equivalent.

  • 4 to 7 years of work experience in mobile telecommunication.

  • Experience in IREG and roaming integration testing across various platform
  • Good understanding on Roaming signalling, Voice Core (IMS/HSS/MSS) & Data Core (MME).

  • Able to manage testing team (TQA) to execute roaming testing and deliverables
  • Proficient in Microsoft, Word, Excel and PowerPoint.

  • Good and established understanding and practice of project management concepts
  • Team player, comfortable working across teams and interacting with various departments.

  • Good communications, problem solving skills and able to work under pressure and independently.

  • Experience in Tools: Roaming Monitoring System, SIGOS (Globe OSS), Empirix Roaming Probe, Tertio, HSS web gui
  • Personal traits: Positive, Passionate, Collaborative, A self-starter, Ability to perform under pressure in a challenging environment and A team player

What’s next?

  • Once you’ve applied online, our team will carefully review your application.

    Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.

  • Should you be shortlisted for the role, we will send you an invitation via email for a digital interview.

    You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people.

We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Other

Industries

IT Services and IT Consulting, Telecommunications, and Business Consulting and Services

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Required Skill Profession

Engineering



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