- Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Costomer Service (Engineer Assistant, Night Shift).
Urgent! Costomer Service (Engineer Assistant, Night Shift) Position in Kuala Lumpur - GSR TECHNOLOGY LIMITED
In-house Technical Support for top hardware firm - experience with Costomer Service is preferred.
A Global Leader in Electronics Manufacturing Services
Serving 6.22 million+ customers across 180+ countries ;
Processing 14.5 million orders annually with 9 million circuit boards delivered ;
Operating 290-acre digital factories (≈272 football fields),
Supporting end-to-end hardware innovation via 24/7 online services .
Here, your work directly impacts global engineers, medical device innovators, and aerospace programs.
Company Links:
Position Overview:
We are seeking a dynamic Engineer Assistant with a passion for engineering to ensure exceptional customer service.
This position requires the candidate to be fluent in Mandarin and English and be able to work night shifts.
Handle customer inquiries via email and online platforms, providing technical support for electronics/mechanical products and managing end-to-end order processes.
Coordinate with internal teams (production, logistics, etc.) to ensure timely order delivery and resolve urgent issues.
Maintain client relationships, address post-sales complaints, and gather customer feedback to optimize service workflows.
Support team goals and adapt to day/night shifts.
Education: Minimum qualification of Diploma (Candidates without relevant work experience need to have education background in fields of electronics/mechanical or ANY related to IT or design or science).
Knowledge about 3D printing or CNC would be a plus.
Skills: Excellent communication skills with a strong ability to solve problems and work effectively within a team.
Language Proficiency: Fluent in both written and spoken English and Mandarin to effectively communicate with Mandarin-speaking clients.
Fast learning ability, and passion for electronics/mechanical industries (preferred).
Shifts: Day/Night Shifts.
Year-end bonus (1 month’s salary)
Night shift allowance (RM 70 per day), statutory social security, medical insurance, and career development training.
Career Growth: With a clear career track towards a management role.
Supportive Environment: Work with a team of professionals who are ready to guide and support you in your journey.
Computer and internet access provided.
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your Costomer Service Potential: Insight & Career Growth Guide
Real-time Costomer Service Jobs Trends in Kuala Lumpur, Malaysia (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Costomer Service in Kuala Lumpur, Malaysia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 5001 jobs in Malaysia and 1061 jobs in Kuala Lumpur. This comprehensive analysis highlights market share and opportunities for professionals in Costomer Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! GSR TECHNOLOGY LIMITED is currently hiring and seeking a Costomer Service (Engineer Assistant, Night Shift) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Costomer Service (Engineer Assistant, Night Shift) Jobs Kuala Lumpur.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at GSR TECHNOLOGY LIMITED adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Costomer Service (Engineer Assistant, Night Shift) Jobs Malaysia varies, but the pay scale is rated "Standard" in Kuala Lumpur. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Costomer Service (Engineer Assistant, Night Shift) typically include It & Technology and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Costomer Service (Engineer Assistant, Night Shift), consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Costomer Service (Engineer Assistant, Night Shift) interview at GSR TECHNOLOGY LIMITED, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the GSR TECHNOLOGY LIMITED's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Costomer Service (Engineer Assistant, Night Shift) is easy with Malaysia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!