- Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Customer Care Advisor (Rotational Shift).
Urgent! Customer Care Advisor (Rotational Shift) Job Opening In Bayan Lepas – Now Hiring Clarivate
Customer Care Advisor is part of the overall Global Customer Service organization.
This position will provide support for customer queries on Clarivate Analytics products within the assigned area(s) of expertise.
The core responsibility is to support all incoming product and technical customer cases via phone, email, web form or live chat.
Cases mainly involve account-related queries, as well as some “how-to” questions, content and data questions, product navigation, simple training, research support, configuration changes, and technical troubleshooting.
Customer Care Advisors are responsible for delivering timely, accurate, and value-added customer service to all internal, external, and prospective customers.
The position requires exceptional customer service skills and a strong desire to be on a continual journey of learning a variety of products, content types and customer “personas”.
Mastery of spoken and written English, a positive and friendly demeanor, great problem-solving skills, and both confidence and poise in all customer interactions, particularly via phone, are essential.
Additional language skills are a plus.
This is a full-time position with rotational shifts between EMEA & US.
This is a hybrid position working in the office 3 days every week.
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your Customer Care Potential: Insight & Career Growth Guide
Real-time Customer Care Jobs Trends in Bayan Lepas, Malaysia (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Care in Bayan Lepas, Malaysia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 7185 jobs in Malaysia and 190 jobs in Bayan Lepas. This comprehensive analysis highlights market share and opportunities for professionals in Customer Care roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Clarivate is currently hiring and seeking a Customer Care Advisor (Rotational Shift) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Care Advisor (Rotational Shift) Jobs Bayan Lepas.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Clarivate adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Care Advisor (Rotational Shift) Jobs Malaysia varies, but the pay scale is rated "Standard" in Bayan Lepas. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Care Advisor (Rotational Shift) typically include Human Resources and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Customer Care Advisor (Rotational Shift), consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Care Advisor (Rotational Shift) interview at Clarivate, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Clarivate's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Customer Care Advisor (Rotational Shift) is easy with Malaysia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!