Urgent! Customer Operations & Contracts Executive Job Opening In Kuala Lumpur – Now Hiring WORQ Enterprise
WORQ is a flexible-office and community company, with products in coworking spaces, community app, enterprise solutions and looking to grow its offerings to better service and innovate the real estate market.
As an innovation firm in this industry, WORQ is a venture capital-backed startup invested by Cradle, 500 Start-Ups, Phillip Capital, Space Matrix ( a sister company of Jungle Ventures ), as well as private investors from Goldman Sachs and Temasek.
Winning 5 awards including, Voted the Best Coworking Space of Malaysia by the Malaysia Rice Bowl Startup Awards in 2017, Coworker Member’s Choice Award winner in 2018, Outstanding Incubator / Coworking Space Winner in 2018, Coworker Member’s Choice Award winner for Kuala Lumpur category in 2019 and Coworker Member’s Choice Awards winner with 300,000 sqft of space and growing, housing over 281 companies, we have been able to fuel collaboration on a scale never seen before in Malaysian entrepreneurship history.
WORQ’s fast growth in a sustainable manner has garnered the continued support and investment from the VC world including its latest third round of financing completed amidst COVID-19 with backing from seven follow-on investors, signifying investor confidence in its potential.
Its sustainability and risk management is bar none and endorsed by six of the major banks in Malaysia extending loan offers to WORQ, passing the stringent risk test of traditional banks.
With a strong base, WORQ is poised to capitalize on the fast-growing flexible office market to reach its vision of making people prosper by working together.
It's a massive dream, and we're working passionately to fulfill it.
We can't do it alone though - this is where you come in.
At WORQ, our mission is to create spaces where businesses thrive—and that starts with delivering a seamless, trustworthy experience for every customer.
We’re seeking a Customer & Billing Executive who takes pride in doing things right: ensuring contracts are accurate, payments are on track, and customers feel supported from the very first interaction.
This role works closely with our Sales, Legal, and Operations teams to safeguard compliance, minimize risk, all while keeping the customer experience at the heart of every process.
Serve as a key contact for customer enquiries related to contracts, billing, or account matters, responding promptly and professionally.
Work with internal teams to resolve issues quickly while maintaining a positive, solutions-focused experience for customers.
Maintain up-to-date and accurate customer payment records with a commitment to precision and transparency.
Monitor outstanding balances, follow up proactively, and handle sensitive billing matters with professionalism and integrity.
Assist in preparing monthly revenue reports and financial analytics to support management decisions.
Identify and share insights to improve processes that enhance customer satisfaction and financial accuracy.
Contribute to other finance-related tasks as needed, taking ownership of assignments and driving them to completion.
Be part of a fast-growing coworking space company that values people and community.
Play a key role in delivering a smooth, transparent, and delightful experience for every customer.
Join a team culture built on accountability, trust, and continuous learning, with room to grow your career across multiple disciplines.
✨ Smart • Intelligent • Private • Secure
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Unlock Your Customer Operations Potential: Insight & Career Growth Guide
Real-time Customer Operations Jobs Trends in Kuala Lumpur, Malaysia (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Operations in Kuala Lumpur, Malaysia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 9785 jobs in Malaysia and 2288 jobs in Kuala Lumpur. This comprehensive analysis highlights market share and opportunities for professionals in Customer Operations roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! WORQ Enterprise is currently hiring and seeking a Customer Operations & Contracts Executive to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Operations & Contracts Executive Jobs Kuala Lumpur.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at WORQ Enterprise adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Operations & Contracts Executive Jobs Malaysia varies, but the pay scale is rated "Standard" in Kuala Lumpur. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Operations & Contracts Executive typically include Legal, Management & Operations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Customer Operations & Contracts Executive, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Operations & Contracts Executive interview at WORQ Enterprise, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the WORQ Enterprise's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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