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CUSTOMER SUPPORT ASSISTANT Job Opening In Kuala Lumpur – Now Hiring MVC Resources


Job description

We are seeking a dedicated and organized individual to join our team as a Customer Support Assistant.

The ideal candidate will be responsible for managing customer inquiries, maintaining client databases, providing general administrative support, and assisting in various operational tasks.

This role requires excellent communication skills, a customer-centric focus, and the ability to collaborate across departments.

Job Responsibilities:
Client Support & Management
• Respond to internal and external inquiries promptly via email, phone, and inperson interactions.
• Provide excellent customer care and support, fostering positive relationships with clients.
• Schedule, register, and update customer appointments and records.
• Invoicing: Generate and manage invoices for client services.
• Ensure all payments are prompt: Monitor and facilitate timely payments from clients.
• Assist in the registration and updating of customer records.
• Maintain and update client databases, ensuring accuracy and completeness of records.

Office Upkeep and File Management
• Perform general administration tasks to support the efficient functioning of the center.
• Collaborate with other departments to address cross-functional needs and enhance overall operational effectiveness.
• Contribute to the smooth running of the center by overseeing facility management and resource utilization.
• Assist in vendor management, basic procurement activities, general repair & service requests, and report preparations.

Social Media / Website Maintenance
• Support marketing campaign planning and execution across various platforms (Facebook, Instagram, Twitter, LinkedIn, Blog, Email).
• Assist in creating compelling written, video, and image content for marketing channels.
• Ensure the regular upkeep and updates of social media platforms and the website.

Requirements

• SPM/Diploma/Degree in any discipline
• Fresh graduates are encouraged to apply
• Customer-focused with a positive attitude.


• Strong communication skills, both written and verbal.


• Good command (both written and spoken) of English Language, Bahasa Malaysia and Mandarin is required
• Excellent organizational and multitasking abilities.


• Resourceful with high initiative and independent
• Proficient in basic office software (Microsoft Office Suite)
• Previous experience in customer support or administrative roles is a plus
• Familiarity with social media platforms and basic marketing concepts

Required Skill Profession

Information And Record Clerks


  • Job Details

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Unlock Your CUSTOMER SUPPORT Potential: Insight & Career Growth Guide


Real-time CUSTOMER SUPPORT Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for CUSTOMER SUPPORT in Kuala Lumpur, Malaysia, highlighting market share and opportunities for professionals in CUSTOMER SUPPORT roles.

10078 Jobs in Malaysia
10078
2069 Jobs in Kuala Lumpur
2069
Download Customer Support Jobs Trends in Kuala Lumpur and Malaysia

Are You Looking for CUSTOMER SUPPORT ASSISTANT Job?

Great news! is currently hiring and seeking a CUSTOMER SUPPORT ASSISTANT to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at MVC Resources adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Malaysia laws and regulations

What Is the Average Salary Range for CUSTOMER SUPPORT ASSISTANT Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Kuala Lumpur. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for CUSTOMER SUPPORT ASSISTANT?

Key qualifications for CUSTOMER SUPPORT ASSISTANT typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for CUSTOMER SUPPORT ASSISTANT?

To improve your chances of getting hired for CUSTOMER SUPPORT ASSISTANT, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for CUSTOMER SUPPORT ASSISTANT Job Success

MVC Resources interview tips for CUSTOMER SUPPORT ASSISTANT

Here are some tips to help you prepare for and ace your CUSTOMER SUPPORT ASSISTANT job interview:

Before the Interview:

Research: Learn about the MVC Resources's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your CUSTOMER SUPPORT ASSISTANT interview at MVC Resources, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the MVC Resources's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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