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Customer support-Japanese + English Speaking Job Opening In Kuala Lumpur – Now Hiring Rapsys Technologies Pte Ltd.


Job description

🌟 We're Hiring: Customer Support - Japanese + English Speaking! 🌟

We are seeking a bilingual Customer Support specialist fluent in both Japanese and English to provide exceptional service to our diverse customer base.

The ideal candidate will have strong communication skills, cultural awareness, and a passion for helping customers resolve their inquiries efficiently across multiple channels.

📍 Location: Kuala Lumpur, Malaysia
⏰ Work Mode: Flexible office & remote
💼 Role: Customer Support - Japanese + English Speaking

What You'll Do:
🎯 Handle customer inquiries via email, chat, and phone in Japanese and English
📞 Provide technical support and troubleshooting assistance
📝 Document customer interactions and maintain accurate records
🤝 Collaborate with internal teams to resolve complex issues
📊 Meet response time and customer satisfaction targets

What We're Looking For:
✅ Native/fluent proficiency in Japanese and English
✅ 2+ years of customer support experience
✅ Strong problem-solving and communication skills
✅ Experience with CRM systems and support tools
✅ Cultural sensitivity and adaptability
✅ Ability to work flexible hours across time zones


Ready to make an impact?

🚀 Apply now and let's grow together!

Required Skill Profession

Information And Record Clerks


  • Job Details

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Unlock Your Customer support Potential: Insight & Career Growth Guide


Real-time Customer support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer support in Kuala Lumpur, Malaysia, highlighting market share and opportunities for professionals in Customer support roles.

10257 Jobs in Malaysia
10257
2177 Jobs in Kuala Lumpur
2177
Download Customer Support Jobs Trends in Kuala Lumpur and Malaysia

Are You Looking for Customer support Japanese + English Speaking Job?

Great news! is currently hiring and seeking a Customer support Japanese + English Speaking to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Rapsys Technologies Pte Ltd. adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Malaysia laws and regulations

What Is the Average Salary Range for Customer support Japanese + English Speaking Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Kuala Lumpur. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer support Japanese + English Speaking?

Key qualifications for Customer support Japanese + English Speaking typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer support Japanese + English Speaking?

To improve your chances of getting hired for Customer support Japanese + English Speaking, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer support Japanese + English Speaking Job Success

Rapsys Technologies Pte Ltd. interview tips for Customer support Japanese + English Speaking

Here are some tips to help you prepare for and ace your Customer support Japanese + English Speaking job interview:

Before the Interview:

Research: Learn about the Rapsys Technologies Pte Ltd.'s mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer support Japanese + English Speaking interview at Rapsys Technologies Pte Ltd., research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Rapsys Technologies Pte Ltd.'s products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer support Japanese + English Speaking Positions

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