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Data Analyst Operation Customer Service Job Opening In Kuala Lumpur – Now Hiring Unity Sphere Sdn Bhd


Job description

Unity Sphere Sdn Bhd – Kuala Lumpur

Handle customer inquiries in Chinese via Live Chat.

Assist with top-ups, renewals, and billing issues.

Provide clear, accurate, and timely responses.

Data & System Operations

Manage customer accounts, discounts, and transaction records.

Use Excel for reporting, reconciliation, and anomaly checks.

Maintain and organize customer databases to support team decisions.

Process Improvement

Record common FAQ and update SOPs.

Suggest improvements to streamline processes and enhance customer satisfaction.

Requirements

Proficiency in both Mandarin & English (mainly written/typing)

Experience in customer service or chat support is a plus

Detail-oriented, responsible, and comfortable working with data

Able to work shifts, including weekends and public holidays

Preferred Qualifications

Experience in large enterprises or multinational companies.

Proficient in Mandarin for daily communication.

Background in BPO is a plus.

Salary Package

#J-18808-Ljbffr

Required Skill Profession

Management & Operations


  • Job Details

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Unlock Your Data Analyst Potential: Insight & Career Growth Guide


Real-time Data Analyst Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Data Analyst in Kuala Lumpur, Malaysia, highlighting market share and opportunities for professionals in Data Analyst roles.

9662 Jobs in Malaysia
9662
2927 Jobs in Kuala Lumpur
2927
Download Data Analyst Jobs Trends in Kuala Lumpur and Malaysia

Are You Looking for Data Analyst Operation Customer Service Job?

Great news! is currently hiring and seeking a Data Analyst Operation Customer Service to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Unity Sphere Sdn Bhd adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Malaysia laws and regulations

What Is the Average Salary Range for Data Analyst Operation Customer Service Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Kuala Lumpur. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Data Analyst Operation Customer Service?

Key qualifications for Data Analyst Operation Customer Service typically include Management & Operations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Data Analyst Operation Customer Service?

To improve your chances of getting hired for Data Analyst Operation Customer Service, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Data Analyst Operation Customer Service Job Success

Unity Sphere Sdn Bhd interview tips for Data Analyst Operation Customer Service

Here are some tips to help you prepare for and ace your Data Analyst Operation Customer Service job interview:

Before the Interview:

Research: Learn about the Unity Sphere Sdn Bhd's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Data Analyst Operation Customer Service interview at Unity Sphere Sdn Bhd, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Unity Sphere Sdn Bhd's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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