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Urgent! Data Center- Field Support Specialist 3 Job Opening In Malaysia, Malaysia – Now Hiring Oracle
A Field Support Specialist is responsible for providing the first line of field system support that includes hardware, software and networking to customers and field personnel on-site at datacenter or remotely and bringing technical issues to resolution as quickly as possible in a structured way and increasing effectiveness of root cause analysis and action plans for assigned engagements by working together with Field, Remote Phone Support and Engineering teams.
The role involves significant communication at all levels internally and with customers when managing resolution of crisis and requires customer facing and management skills and be the subject matter expert for a specific product range and understand service processes and systems tools to be able to identify and solve a wide range of problems.
Ensure a high level of customer satisfaction and achievement of service level agreements through the effective delivery of technical support and aiding to customers and Oracle engineers during the incident management process.
Work in a preventive way to avoid re-occurrence of technical issues through the development of technical recommendations for the field team, knowledge content creation/sharing and ensuring an early notification mechanism is in place for issues on the assigned products and technologies.
Expected to travel to customer sites (fly and fix, customer follow up on issues like RCA and action plans, technical recommendations, etc) and perform 7x24 duty shift when required.
Requirements:
Desired Data Center experience
Desired systems & and hardware expertise
Career Level – IC3
Career Level - IC3
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Unlock Your Data Center Potential: Insight & Career Growth Guide
Real-time Data Center Jobs Trends in Malaysia, Malaysia (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Data Center in Malaysia, Malaysia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 5182 jobs in Malaysia and 251 jobs in Malaysia. This comprehensive analysis highlights market share and opportunities for professionals in Data Center roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Oracle is currently hiring and seeking a Data Center Field Support Specialist 3 to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Data Center Field Support Specialist 3 Jobs Malaysia.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Oracle adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Data Center Field Support Specialist 3 Jobs Malaysia varies, but the pay scale is rated "Standard" in Malaysia. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Data Center Field Support Specialist 3 typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Data Center Field Support Specialist 3 interview at Oracle, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Oracle's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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