Overview
Developer Advocate, API Experience (Remote) – Reap, Kuala Lumpur, Malaysia
What You'll Do
- Own the Developer Experience: Take full ownership of the developer journey, creating onboarding guides, comprehensive documentation, and a learning-assets library to deliver a world-class experience.
- Create High-Quality Content: Write engaging how-to guides, tutorials, and conceptual articles that help developers solve real-world problems with our API.
- Develop Code Samples & Demos: Create practical code samples and interactive demo assets using the Coast platform.
- Ensure Technical Accuracy: Collaborate with engineering and product teams to stay ahead of new features and keep documentation up-to-date with releases.
- Be the Voice of the Developer: Act as the first user of our API, providing feedback to product and engineering to ensure a world-class experience for customers.
- Collaborate and Organize: Manage a backlog of documentation and API change requests, prioritize asks, plan content updates, and communicate timelines with stakeholders.
What We're Looking For
- Hands-On API Experience: Practical experience with APIs; familiarity with Postman, curl, or scripts to make API requests.
- Scripting Proficiency: Comfortable coding in at least one scripting language (e.g., JavaScript/Node.js, Python) and able to produce clean code samples.
- Exceptional Writing Skills: Ability to explain technical topics clearly; demonstrate through past work, a blog, or personal projects.
- Developer Empathy: Ability to understand a developer's perspective, anticipate questions, and address frustrations.
- Organizational Skills: Proficient with project management and collaboration tools for planning and tracking work.
- Navigates Ambiguity with Autonomy: Thrives in a dynamic, fast-paced environment and can drive projects forward with minimal direction.
- Self-Starter Attitude: Proactive in managing projects from start to finish.
Why You'll Love Working at Reap
- Shape the Future of FinTech: Influence product and company success through your work.
- Growth and Development: Support for professional growth and success.
- Inclusive and Collaborative Culture: Diverse, value-driven team.
- Flexible Work Environment: Fully remote work options.
- Competitive Compensation and Benefits: Salary, employee stock options, health insurance, and a corporate Reap card.
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