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Malaysia Jobs Expertini

Digital Senior Engineer Job Opening In Petaling Jaya – Now Hiring Sonata Software


Job description

SCCM/INTUNE- Malaysia(Varun)

We are looking for a SCCM/Intune Customer Engineer toprovide technical support for Microsoft Endpoint Configuration Manager (SCCM)
and Microsoft Intune environments.

This role focuses on assisting customers
with request resolution, troubleshooting, and day-to-day operational support,
helping ensure reliable endpoint management across on-premises and cloud-based
devices.

Key Responsibilities

• Responsibilities include, but are not limited to, the
following examples:

• Provide Tier 2 support to customers for technical requests
related to SCCM and Intune environments.

• Proactively review customer concerns and provide
recommendations to improve endpoint management, user experience, and policy
compliance.

• Investigate and resolve requests related to:

• - SCCM: application deployment, task sequences, driver
packages, software update groups (SUGs), boundaries and boundary groups,
distribution point health, and client push installation.

• - Intune: device compliance policies, configuration
profiles, app protection policies, Autopilot deployment profiles, and
co-management setup.

• Support mobile device management (MDM) requests,
including:

• - Enrollment and management of iOS, Android, and Windows
10/11 devices.

• - Mobile app deployment via Intune (store apps, LOB apps,
and web links).

• - Addressing customer requests related to enrollment
challenges, access configurations, and policy enforcement across mobile
platforms.

• Assist customers with transitioning workloads from SCCM to
Intune, including Windows Update for Business, endpoint security, and app
deployment.

• Analyze logs and diagnostics (e.g., CMTrace, Event Viewer,
Intune troubleshooting blade, MDMDiagnosticsTool) to identify root causes and
resolve requests efficiently.

• Provide clear, professional technical guidance to
customers and internal teams, adjusting communication style based on audience
and context.

• Document support requests, investigation steps,
resolutions, and known best practices.

• Collaborate with engineering or escalation teams when
advanced troubleshooting or deeper investigation is required.

Soft Skills & Presentation skills

• Strong communication skills with the ability to translate
complex technical topics into simple, customer-friendly language.

• Active listening and empathy when engaging with end users
or customer teams.

• Adaptable and calm under pressure, especially when working
with high-impact or time-sensitive support requests.

• Excellent time management, prioritization, and
follow-through.

• Strong sense of ownership and accountability for customer
experience and outcomes.

• Collaborative mindset with a willingness to work
cross-functionally to drive resolution.

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Digital Senior Potential: Insight & Career Growth Guide


Real-time Digital Senior Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Digital Senior in Petaling Jaya, Malaysia, highlighting market share and opportunities for professionals in Digital Senior roles.

15962 Jobs in Malaysia
15962
1584 Jobs in Petaling Jaya
1584
Download Digital Senior Jobs Trends in Petaling Jaya and Malaysia

Are You Looking for Digital Senior Engineer Job?

Great news! is currently hiring and seeking a Digital Senior Engineer to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Sonata Software adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Malaysia laws and regulations

What Is the Average Salary Range for Digital Senior Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Petaling Jaya. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Digital Senior Engineer?

Key qualifications for Digital Senior Engineer typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Digital Senior Engineer?

To improve your chances of getting hired for Digital Senior Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Digital Senior Engineer Job Success

Sonata Software interview tips for Digital Senior Engineer

Here are some tips to help you prepare for and ace your Digital Senior Engineer job interview:

Before the Interview:

Research: Learn about the Sonata Software's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Digital Senior Engineer interview at Sonata Software, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Sonata Software's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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