Director, CFCR Advisory, CIB Client Coverage

Job description

Job Summary

Strategy
• Materially contribute towards the implementation of the vision, strategy, and direction for CIB Client Coverage CFCR Advisory teams, as set by the Global Head, CFCR Advisory, CIB Client Coverage in support of the CFCR function and the Bank’s strategic direction and growth aspirations.
• Continue to improve the Group’s approach towards reducing regulatory, conduct and financial crime risks throughout the CIB Client Coverage client lifecycle (from on-boarding to off-boarding) to protect the reputation of the Group and to avoid significant financial loss.
• Provide exemplary support to colleagues with responsibilities for CIB Client Coverage and Chief Sustainability Office (“CSO”).

Primary focus will be on FinTech and Correspondent Banking (together “Payment Services”) but may also include support for other parts of CIB Client Coverage and CSO.

Business
• Build and maintain an effective and constructive relationship with all key business and functional stakeholders that is based on trust, capability, and integrity.

Provide and succinctly communicate timely and quality CFCR advice, analysis, and challenge (as appropriate) to enable the business and functions to achieve their objectives.

Focus will be on, but not limited to, Payment Services.
• Develop a comprehensive understanding of the CIB Client Coverage and CSO strategies to provide relevant CFCR advisory, oversight, and challenge to manage CFCR risks.
• Provide robust challenge to senior management and all relevant business stakeholders where activities are outside risk tolerance/ appetite, escalating as necessary, until appropriate oversight and ownership is achieved.

This may include overseeing remedial actions required to bring activities back within risk tolerance/ appetite.
• Support the maintenance and refresh of relevant CFCR frameworks applicable to CIB Client Coverage and CSO.

This includes supporting the maintenance of global CFCR Standards and processes.
• Embrace the SPOC model.

This includes, but is not limited to, taking ownership of incoming queries (not passing queries to other parts of CFCR), establishing oneself as the ‘go-to’ person for the business/function and ensuring advice provided is consistent throughout CFCR Advisory in relation to CIB Client Coverage and CSO.

Risk Management
• Support efforts to anticipate horizon risks that may have a significant impact on the Bank and develop strategies to mitigate such horizon risks including global standards for conduct of business.
• In the event of serious regulatory (or risk tolerance) breaches, ensure appropriate and timely escalation within the Group, and that actions are taken quickly to remediate and/or cease such activities.

Ensure proactive and timely identification, assessment, advice and dissemination of evolving regulatory changes/practices and associated risks impacting CIB Client Coverage and CSO.
• For the Africa, Middle East and Pakistan clusters, lead and/or support the review of new-to-bank FinTech clients or new high complexity flows of existing-to-bank FinTech clients, including thorough assessment of the inherent compliance and financial crime risks and review of the Client’s FCC control framework.
• For the Africa, Middle East and Pakistan clusters, provide second line oversight of Correspondent Banking Client Risk Reviews.
• Implement or contribute to the management of MI to ensure all issues and matters relating to CIB Client Coverage (focusing on, but not limited to, Payment Services) and CSO are tracked, regularly assessed, and reported on.

Ensure robust oversight of any risk acceptances, mitigating action plans, identification and management of high-risk clients, or specific country reviews.
• Play an integral role in the effective management of CFCR Advisory matters, and in collaboration with the wider CFCR team, effectively manage regulatory issues that have a significant impact on the Group.
• Provide robust challenge to and maintain oversight of risk acceptance and/or mitigating action plans relating to CIB Client Coverage and CSO where CFCR is the Risk Framework Owner.
• Take a leading role in the proposal of control improvements, enhancements and simplifications relating to CIB Client Coverage (primarily, but not limited to, Payment Services) and CSO processes that manage CFCR risk.
• Collaborate with relevant business and CFCR stakeholders to facilitate holistic risk management across client segments / product risks.
• Assist the Global Head of CFCR Advisory, CIB Coverage to provide reports to relevant Group and Business risk and control committees and management groups on key CFCR risks and issues pertaining to CIB Client Coverage and CSO.
• Provide intelligence and analysis (to internal forums) on specific clients, client-types, and emerging risk typologies, and to support the calibration of bank’s Risk Methodologies (including aggregate client risk, product risk and country risk assessments).

Governance
• Drive the identification and escalation of potential risks and issues to senior management through appropriate governance channels.
• Support the management of audit, assurance, and regulatory reviews, in relation to CIB Client Coverage (with a focus on Payment Services) and CSO, including tracking, remediation, and preparing lessons learned from such reviews.
• Develop control effectiveness and efficiency improvements and simplifications where appropriate.
• Within the Group's overall ERMF, develop appropriate risk-based compliance frameworks for identifying, assessing, managing, monitoring, mitigating, and reporting compliance and financial crime risks across CIB Coverage and CSO.
• Develop, or assist in developing, and recommend (for approval by the relevant Risk Committee and/or individuals), appropriate compliance policies and standards to manage CFCR risk in CIB Coverage and CSO.

Processes
• Drive the governance and oversight of the implementation of CFCR related policies and procedures with respect to CIB Client Coverage (with a focus on Payment Services) and CSO.
• Support efforts to establish and maintain effective processes to ensure that policies and standards to address CFCR risk are effectively implemented across CIB Client Coverage and CSO.

Provide second line oversight and challenge to ensure the continued effectiveness of CIB Client Coverage and CSO owned processes.
• Provide support and challenge to the relevant Business stakeholders e.g. COO teams to ensure that they establish and monitor appropriate processes for compliance with CFCR policies and standards (including meeting regulatory obligations and maintaining high standards of conduct).

People & Talent
· Role model the Standard Chartered valued behaviours and proactively contribute to maintain a strong culture within the team.

Provide constructive developmental feedback at a business, function, country, and individual level as appropriate, in relation to CFCR matters.
· Pro-actively share subject matter expertise, best practice, and lessons learned across CFCR Advisory, Centres of Excellence and Managed Services in relation to regulatory compliance and financial crime compliance risks as they pertain to CIB Client Coverage and CSO.

This includes supporting the implementation of the Managed Services model in accordance with CFCR’s Function of the Future programme.
· Assist CIB Client Coverage Advisory CFCR teams in Group, Clusters and countries as needed.
· Collaborate with training teams to support closing of capability gaps and to meet the training needs of CIB Client Coverage (with a focus on Payment Services) and CSO.

Project/Change management
· Provide CFCR support in the review of new business requirements and provision of solutions for CIB Client Coverage (with a focus on Payment Services) and CSO.
· Support key change programmes and projects for CIB CFCR Advisory, Client Coverage, CIB Client Coverage and CSO.
· Contribute to the successful design, implementation and embedment of CFCR’s new Function of the Future operating model.

Regulatory & Business Conduct
· Display exemplary conduct and live by the Group's Values and Code of Conduct.
· Effectively and collaboratively identify, escalate, mitigate, and resolve risk and CFCR matters.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across the Bank.

This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct & Ethics.
· Contributing to drive the CIB Coverage CFCR Advisory teams to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; and The Right Environment.

Key stakeholders
• CIB CFCR (Group, Cluster and Country)
• CIB Client Coverage Legal
• Responsibility & Sustainability Risk
• CFCR Centres of Expertise
• FI Risk Advisory and Governance
• FinTech Advisory and Governance
• CIB Client Coverage COO teams
• Chief Sustainability Office
• Group Operational Risk
• Group Internal Audi
Other Responsibilities
• Embed Here for good and Group’s brand and values in CIB Client Coverage CFCR Advisory Team.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and standards.

The candidate will ideally have experience working in a Financial Institution, with Financial Crime Compliance (“FCC”) or Compliance experience supporting FinTech entities and/or Correspondent Banking.
The candidate will ideally possess the following specific experiences:
• University Graduate or equivalent degree preferred
• 8+ years working in Financial Institutions in FCC or Compliance Functions
• Experience assessing and managing FCC and/or Compliance risk associated with FinTechs and/or Correspondent Banking
• Ability to foster positive relationships with internal and external stakeholders at a senior level ensuring open collaborative environment.
• Ability to work independently and deliver efficient outcomes working through complexity and ambiguity
• Demonstrated relationship building skills - both internal and external across multiple jurisdictions
• High level of integrity and professionalism
• Strong planning and organisational skills
• Strong written and verbal communication skills.
• Languages:English

• Business Acumen
• Business Ethics
• CFCR Risk Type Advisory
• Cross-functional Collaboration
• Managing Change
• Organizational Governance
• Regulatory Environment - Financial Services
• Risk Management

We're an international bank, nimble enough to act, big enough for impact.

For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other.

We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before.

If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you.

You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours.

When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  
  
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  
  
• Flexible working options based around home and office locations, with flexible working patterns.
  
  
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  
  
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
  
  

Required Skill Profession

Sales