Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: E Commerce Admin.
Malaysia Jobs Expertini

Urgent! E-Commerce Admin Job Opening In Petaling Jaya – Now Hiring System Consultancy Services Sdn Bhd



Job description

Overview

Join to apply for the E-Commerce Admin role at System Consultancy Services Sdn Bhd .

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Base pay range

This range is provided by System Consultancy Services Sdn Bhd.

Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Job Responsibilities

  • Covers all aspect of related e-commerce customer service scope.

  • Provide exceptional customer service by responding efficiently, accurately, and courteously on all customer transactions through inbound calls, live chat, and email correspondence.

  • Attracts potential customers by answering product and service questions, suggesting information about other products and services.

  • Assist with placement of orders, refunds, or exchanges.

  • Handle customer concerns, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.

  • Able to communicate concisely our company policies to customers.

Job Requirements

  • Diploma or equivalent
  • Demonstrates initiative with the ability to multi-task and detail oriented in a fast paced environment
  • Quick learner with the ability to absorb extensive information on our brand's product offerings and communications/advertising program
  • Maintaining a positive, empathetic and professional attitude toward customers at all times
  • Excellent interpersonal communication skill, both verbal and written
  • Motivated, energetic, driven work ethic and ability to use positive language
  • Must be able to work on AFTERNOON & WEEKENDS shift rotation
  • Fresh graduates are welcome to apply too

Job Benefits

  • exposure to e-commerce market
  • allowance
  • on the job training
  • career growth

Job Details

  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Customer Service
  • Industries: IT Services and IT Consulting

We’re unlocking community knowledge in a new way.

Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr


Required Skill Profession

Management & Operations



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your E Commerce Potential: Insight & Career Growth Guide