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General Manager, Technology Job Opening In Petaling Jaya – Now Hiring DKSH Group


Job description

Title: General Manager, Technology

Location: Petaling Jaya, MY

Global Business Unit: TEC

Job Function: Management

Requisition Number:

General Responsibilities

The General Manager, Technology – will lead and drive the country-level business strategy for the Technology business unit.

This role is accountable for achieving technical sales targets, delivering sustainable growth, managing P&L responsibilities, and building a high‑performing, customer‑centric team.

The successful candidate will play a pivotal role in expanding market presence, strengthening client relationships, and ensuring operational and financial excellence.

A commercially astute, people‑centric leader who combines strategic thinking with operational rigor.

You are passionate about building businesses, developing people, and delivering value to clients.

You thrive in a dynamic, multicultural environment and are ready to lead the next phase of growth for our Technology business in Malaysia.

Functional Skills and Knowledge

Strategic & Commercial Leadership

  • Formulate and execute business strategies to meet sales and profitability targets across Malaysia.

  • Oversee development and implementation of long‑ and short‑term sales and service plans.

  • Manage pricing strategies, discount structures, and contract negotiations to optimize margins and competitiveness.

  • Lead customer base expansion and penetration into new market segments.

Operational & Financial Management

  • Full accountability for country‑level P&L, including Net Sales, GM1, EBIT, and headcount.

  • Oversee and manage operating budgets, resource allocation, and cost control to ensure financial efficiency.

  • Track and report performance against KPIs; identify and act on process improvement opportunities.

Client & Market Engagement

  • Develop and maintain long‑term strategic relationships with key clients and partners.

  • Proactively monitor market trends, customer needs, and competitive activities to inform strategic adjustments.

  • Oversee after‑sales service delivery and customer satisfaction metrics via KPI tracking systems.

Leadership & People Development

  • Lead and manage a dedicated sales and service organization, fostering a high‑performance culture.

  • Identify and develop top talent; build succession plans for critical roles.

  • Cultivate a strong second‑line leadership team and promote a learning and coaching culture.

Leadership Competencies

  • Purpose-Driven Leadership : Communicates a compelling vision, aligns organizational objectives, and champions innovation.

  • Inclusive Culture Building : Drives engagement, promotes DEI, and leads with empathy.

  • Execution Excellence : Ensures accountability, energizes teams, and drives continuous improvement.

  • People Development : Builds a robust talent strategy aligned with business goals; mentors and coaches across levels.

Education & Experience

  • Education : Master’s degree in Science or Business required; MBA preferred.

  • Experience :
    • Minimum 10 years of relevant industry experience.

    • At least 5 years in a senior management role with full P&L ownership.

  • Industry Knowledge : Strong understanding of Scientific Solutions (Laboratories) industry, products, services, competitors, and regulatory environment.

  • Functional Expertise : Proven track record in business development, sales leadership, and customer relationship management.

  • People Management : Strong leadership, team‑building, and interpersonal skills with a focus on talent development.

  • Languages : Fluency in English (preferred).

#LI-ML2

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Required Skill Profession

Management & Operations


  • Job Details

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Unlock Your General Manager Potential: Insight & Career Growth Guide


Real-time General Manager Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for General Manager in Petaling Jaya, Malaysia, highlighting market share and opportunities for professionals in General Manager roles.

21520 Jobs in Malaysia
21520
2054 Jobs in Petaling Jaya
2054
Download General Manager Jobs Trends in Petaling Jaya and Malaysia

Are You Looking for General Manager, Technology Job?

Great news! is currently hiring and seeking a General Manager, Technology to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at DKSH Group adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Malaysia laws and regulations

What Is the Average Salary Range for General Manager, Technology Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Petaling Jaya. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for General Manager, Technology?

Key qualifications for General Manager, Technology typically include Management & Operations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for General Manager, Technology Job Success

DKSH Group interview tips for General Manager, Technology

Here are some tips to help you prepare for and ace your General Manager, Technology job interview:

Before the Interview:

Research: Learn about the DKSH Group's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

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Follow Up: Send a thank-you email to the interviewer within 24 hours.

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Be Yourself: Let your personality shine through while maintaining professionalism.

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Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your General Manager, Technology interview at DKSH Group, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the DKSH Group's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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