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Urgent! Guest Experience Manager Position in KUANTAN - Hyatt
**Description:**
**You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.**
**The Guest Experience Manager is responsible to assist the Front Office Manager in ensuring maximum guest satisfaction and guest experience in accordance with the hotel policy and procedures.**
**To assist the Front Office Manager in managing the day-to-day operation and conducting trainings for the Front Office team.
To ensure each member has completed his or her online trainings, is familiar with World of Hyatt the loyalty program, a proper upselling program is in place, check in and check out procedures are clear and takes frequent audits to see the team's performances, provides good knowledge of OPERA PMS and Reserve and ensures team provides maximum guest satisfaction.
Able to train and develop the team with new ideas and methods.**
**Qualifications:**
+ Ideally with a University Degree or Diploma in Hospitality or Tourism /Tourism Management.
+ Minimum 2 years work experience as Asst.
Manager – Concierge or Guest Experience Manager or Team Leader in larger operation.
+ Good working knowledge of OPERA PMS is a must.
Other relevant programs wills be a plus.
+ Good problem solving, organizational and interpersonal skills are a must.
+ Strong administrative skills especially in Microsoft Office (Word, Excel, Powerpoint).
+ **Due to strict regulation of Malaysian Immigration and Manpower Department, this position is open for Malaysian Nationals** **only.**
**Primary Location:** MY-06-Kuantan
**Organization:** Hyatt Regency Kuantan Resort
**Job Level:** Full-time
**Job:** Front Office
**Req ID:** KUA002238
Hyatt is an equal employment opportunity and affirmative action employer.
We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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Unlock Your Guest Experience Potential: Insight & Career Growth Guide
Real-time Guest Experience Jobs Trends in KUANTAN, Malaysia (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Guest Experience in KUANTAN, Malaysia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 1059 jobs in Malaysia and 22 jobs in KUANTAN. This comprehensive analysis highlights market share and opportunities for professionals in Guest Experience roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Hyatt is currently hiring and seeking a Guest Experience Manager to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Guest Experience Manager Jobs KUANTAN.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Hyatt adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Guest Experience Manager Jobs Malaysia varies, but the pay scale is rated "Standard" in KUANTAN. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Guest Experience Manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Guest Experience Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Guest Experience Manager interview at Hyatt, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Hyatt's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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