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Head of Banking Operations Job Opening In Kuala Lumpur – Now Hiring RinggitPlus


Job description

Are you ready to redefine customer excellence and lead with impact at RinggitPlus?

We're on the hunt for a dynamic Head of Operations to spearhead our Banking Operations and ignite exceptional customer experiences.

If you’re a bold operational leader with a relentless customer-first drive, razor-sharp problem-solving skills, and a passion for transforming customer needs into reality, this is the career-defining role you’ve been waiting for.

This isn’t just about overseeing operations, it’s about thriving in a high-energy FinTech environment, mastering strategic planning, and streamlining processes to deliver unparalleled customer satisfaction.

As the operational heartbeat of Malaysia’s customer-obsessed FinTech leader, you’ll shape the future of finance with us.

Your Day-to-Day

  • Ignite & Empower Teams: Take the helm of three dynamic teams(Fulfilment, Campaigns, and Customer Service) fostering collaboration, unlocking their potential, and inspiring excellence in every action.

  • Redefine Customer Success: Be the driving force behind customer-first initiatives, ensuring every operational choice elevates the customer experience to new heights.

  • Orchestrate Flawless Campaigns: Mastermind operational workflows for cutting-edge campaigns, from prelaunch strategy to seamless execution.

    Streamline processes, oversee reporting and billing, and deliver insightful post-campaign analysis to fuel success.

  • Pioneer Operational Brilliance: Design innovative processes that supercharge efficiency and customer satisfaction, safeguard business continuity, and set the gold standard for operational excellence in Malaysia’s leading FinTech.

What You Have

Hard Skills:

  • Minimum 5 years of operations management experience, thriving in high-energy, fast-paced environments where adaptability and impact are key
  • Outstanding written, verbal, interpersonal, and presentation skills, with the ability to inspire and influence diverse stakeholders.

  • Demonstrated success leading and empowering cross-functional teams, seamlessly managing both remote and in-office talent to drive results.

  • Strong background in campaign or marketing operations, with a knack for orchestrating end-to-end workflows and delivering measurable success (highly preferred)

Soft Skills

  • Blends sharp analytical thinking with tactical execution, turning big-picture strategies into impactful realities
  • Fueled by a deep passion for solving customer challenges, ensuring every decision enhances their experience.

  • Thrives in fast-paced settings, delivering results with precision and efficiency under pressure.

  • Strikes a balance between disciplined process adherence and creative solutions that push boundaries.

  • Anticipates future needs, optimizes for sustainable growth, and strategizes with foresight.

  • Communicates decisions and ideas with clarity and conviction, inspiring teams and stakeholders alike.

Why Join Us?

If this sparks a fire in you and you know with an itching desire to lead with relentless customer focus, ignite operational brilliance, and thrive in a whirlwind of innovation and impact then this is your moment.

Join us at RinggitPlus and let’s redefine what’s possible together.

We can’t wait to meet you!

#J-18808-Ljbffr

Required Skill Profession

Management & Operations


  • Job Details

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Unlock Your Head of Potential: Insight & Career Growth Guide


Real-time Head of Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Head of in Kuala Lumpur, Malaysia, highlighting market share and opportunities for professionals in Head of roles.

1964 Jobs in Malaysia
1964
689 Jobs in Kuala Lumpur
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Download Head Of Jobs Trends in Kuala Lumpur and Malaysia

Are You Looking for Head of Banking Operations Job?

Great news! is currently hiring and seeking a Head of Banking Operations to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at RinggitPlus adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Malaysia laws and regulations

What Is the Average Salary Range for Head of Banking Operations Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Kuala Lumpur. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Head of Banking Operations?

Key qualifications for Head of Banking Operations typically include Management & Operations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Head of Banking Operations?

To improve your chances of getting hired for Head of Banking Operations, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Head of Banking Operations Job Success

RinggitPlus interview tips for Head of Banking Operations

Here are some tips to help you prepare for and ace your Head of Banking Operations job interview:

Before the Interview:

Research: Learn about the RinggitPlus's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Head of Banking Operations interview at RinggitPlus, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the RinggitPlus's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Head of Banking Operations Positions

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