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Head of Facilities Operations Job Opening In Petaling Jaya – Now Hiring NEXTDC


Job description

Job Description

Responsible for ensuring 100% uptime across NEXTDC’s data centres in Asia, this role leads facility teams to maintain grey-space to high standards and provision white-space to meet customer needs.

The role drives operational excellence aligned with UTI Uptime Operational Sustainability Gold standards and champions continuous improvement to deliver industry-leading performance and service.

What you’ll do:

People Management

  • Lead by example and promote NEXTDC values and a high-performance culture.
  • Manage in-house and outsourced facility teams, ensuring appropriate resourcing across the portfolio.
  • Provide coaching, on-the-job training, and performance development aligned with company competency frameworks.
  • Represent NEXTDC professionally at internal and external events.
  • Manage third-party providers to ensure high-quality performance.

Data Centre Management

  • Ensure 100% uptime and operational risk mitigation across all facilities.
  • Maintain key certifications (ISO9001, ISO27001, ISO14001, ISO45001) and sustainability ratings (GBI, BCA Green Mark).
  • Oversee budgets, capacity planning, and critical plant performance to prevent deferred maintenance.
  • Ensure customer installations exceed expectations and facility rules are enforced.
  • Support on-call operations and cross-site technical support.
  • Collaborate with Sales and Customer Solutions for seamless service delivery.
  • Conduct regular reviews of procedures, risk registers, and operational practices.
  • Assist Global Integrated Operations with contract negotiations.

Office Facilities Support

  • Provide technical expertise for maintenance and operations of NEXTDC office facilities.

Risk Management

  • Report and manage operational, security, and WHS incidents per policy.
  • Maintain and review Site Risk Registers and ensure staff are informed of PTW-related risks.

Information Security

  • Support incident investigations and implement corrective actions.
  • Ensure Facilities staff understand and fulfill their information security responsibilities.

About you:

  • Strong knowledge of data centre design, electrical/mechanical systems, and high-density cooling and power.
  • Expertise in building services (UPS, HV/LV, generators, HVAC, fire, security, BMS/EMS).
  • Skilled in cabling, cable management, and quality assurance.
  • Well-versed in data centre regulations, ITIL best practices, and operational compliance.
  • Proficient in BMS systems and Microsoft Office.
  • Experienced in capacity planning, budgeting, incident/change management, and reporting.
  • Strong vendor and contract management skills.
  • Fluent in Bahasa Malay and English; clear technical communicator.

Effective in policy development, team leadership, and stakeholder engagement


Qualifications

  • 8–10 years’ experience in data centre or critical facilities operations
  • Proven people and team management experience
  • Familiar with Uptime Institute (UTI) standards
  • Degree in Engineering, Business, or Electrical, or trade-qualified in Electrical/Mechanical with relevant data centre experience
  • ITIL Foundation v3 certification (desirable)


Additional Information

  • Opportunity to deliver landmark infrastructure projects shaping Australia’s digital economy.

     
  • A values driven culture built on innovation, collaboration and growth.

     
  • Inclusive, diverse and values-driven working culture  
  • Great opportunities to progress within our company (grow as we grow) 

Our mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate.

Make NEXTDC your next move. 

Required Skill Profession

Operations Specialties Managers


  • Job Details

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Unlock Your Head of Potential: Insight & Career Growth Guide


Real-time Head of Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Head of in Petaling Jaya, Malaysia, highlighting market share and opportunities for professionals in Head of roles.

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193 Jobs in Petaling Jaya
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Are You Looking for Head of Facilities Operations Job?

Great news! is currently hiring and seeking a Head of Facilities Operations to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at NEXTDC adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Malaysia laws and regulations

What Is the Average Salary Range for Head of Facilities Operations Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Petaling Jaya. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Head of Facilities Operations?

Key qualifications for Head of Facilities Operations typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Head of Facilities Operations Job Success

NEXTDC interview tips for Head of Facilities Operations

Here are some tips to help you prepare for and ace your Head of Facilities Operations job interview:

Before the Interview:

Research: Learn about the NEXTDC's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

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Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

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Follow Up: Send a thank-you email to the interviewer within 24 hours.

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Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Head of Facilities Operations interview at NEXTDC, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the NEXTDC's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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