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Urgent! Head of Revenue Operations Position in Serdang - Quantios

Head of Revenue Operations



Job description

Overview

The Revenue Operations Lead will serve as a strategic partner to the Chief Revenue Officer, playing a pivotal role in optimising and scaling our sales and marketing operations.

This is a newly created position offering the opportunity to establish foundational processes and drive meaningful impact across the revenue organisation.

The successful candidate will balance strategic thinking with operational excellence, serving as a trusted advisor to leadership while ensuring flawless execution of revenue initiatives.

Responsibilities

  • Strategic Partnership: Work closely with the Chief Revenue Officer to develop and execute revenue growth strategies while providing data-driven insights and recommendations to senior leadership.

  • Operational Excellence: Lead and optimise sales, marketing, and revenue operations by establishing scalable processes, reporting frameworks, and best practices that enhance efficiency and productivity.

  • Business Cadence Management: Oversee core business rhythms such as sales forecasting, pipeline reviews, and quarterly business reviews to ensure alignment and accountability across teams.

  • Analytics & Performance: Develop dashboards and performance metrics that provide actionable insights, identify improvement opportunities, and support strategic decision-making.

  • Cross-Functional Collaboration: Partner effectively with finance, product, operations, and technology teams to deliver integrated revenue solutions and drive business outcomes.

  • Stakeholder Engagement: Build trusted relationships across all levels of the organisation and foster a culture of collaboration, transparency, and data-driven decision-making.

Qualifications

  • 5+ years’ experience in revenue or sales operations, ideally within a vertical SaaS business.

  • Proven ability to scale operations and establish effective business processes.

  • Strong background in analytics, BI, and strategic planning.

  • Proficient in CRM systems (HubSpot preferred) and marketing automation tools.

  • Advanced in Excel and BI platforms for data-driven insights.

  • Skilled in territory analysis and measurement.

  • Experience supporting forecasting, pipeline, and performance management.

  • Excellent communicator with strong stakeholder management and influencing skills.

  • Detail-oriented, organised, and collaborative team player.

  • Strategic, analytical, and adaptable, with a proactive, results-focused mindset.

  • Experience in Trust and Company Services, PE-backed firms, and MBA qualification is an advantage.

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Required Skill Profession

Management & Operations



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