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Head of Security Operations Job Opening In Kuala Lumpur – Now Hiring Maxis


Job description

Maxis Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Head of Security Operations role at Maxis .

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Why this role matters

We seek an experienced, dynamic leader to head our Security Operations team within the MSOC.

The successful candidate will lead the Security Operations function, ensuring monitoring, detection, analysis, and response to cybersecurity threats impacting our enterprise customers.

This role demands operational excellence, security visibility, and a culture of continuous improvement.

Key Responsibilities

  • Leadership & Operational Management
    • Lead and manage the SOC team, including Detection & IR, Assessment, Support & Development, and Threat Intel.

    • Define and execute the Security Operations strategy aligned with MSOC and enterprise objectives.

    • Build a strong team of L2 Security Analysts, Threat Hunters, and Incident Responders for 24×7 coverage.

  • Security Monitoring & Incident Response
    • Oversee real‑time monitoring using SIEM, SOAR, and threat intelligence feeds.

    • Lead investigation and containment of security incidents, including malware outbreaks, unauthorized access, and data exfiltration.

  • Service Assurance & Customer Governance
    • Provide proactive threat monitoring and incident advisory to customers.

    • Collaborate with Service Managers and Account Teams on threat summaries and risk posture reviews.

  • Cross‑Functional & Vendor Collaboration
    • Coordinate incident response with Network Operations, Cloud Operations, and Engineering.

    • Manage external vendors and security partners for platform reliability and threat intelligence.

  • Continuous Improvement & Transformation
    • Drive automation of detection and response via SOAR integration and AI/ML analytics.

    • Conduct SOC maturity assessments and gap remediation.

  • Performance Metrics
    • Achieve ≥98% SLA compliance for incident response and resolution timelines.

    • Reduce MTTD and MTTR for security incidents.

    • Improve customer satisfaction through proactive threat monitoring.

Qualifications & Experience

  • Bachelor’s Degree in Cybersecurity, IT, or related field.

  • 8–10 years of experience in Security Operations or Cyber Defense, with at least 3 years in a managerial role.

  • Recognized security certifications such as CISSP, CISM, CEH, CompTIA Security+, or GIAC.

  • Experience in a 24×7 managed SOC or MSSP environment.

Key Competencies

  • Deep expertise in SOC operations, cyber threat management, and incident response frameworks.

  • Strong leadership, team development, and stakeholder management capabilities.

  • Technical proficiency across various security tools and technologies.

What’s Next?

  • After applying online, our team will review your application.

    Due to high volume, please allow time for a fair and timely review.

  • If shortlisted, you will receive an invitation for a digital interview.

    You can check your application status in your candidate account.

Employment Details

  • Seniority level: Director
  • Employment type: Full‑time
  • Job function: Other, Information Technology, and Management
  • Industries: IT Services and IT Consulting, Telecommunications, and Business Consulting and Services

Equal Opportunity Statement

Maxis values diverse voices & people.

We hire and reward employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality, or physical ability.

#J-18808-Ljbffr

Required Skill Profession

Management & Operations


  • Job Details

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Are You Looking for Head of Security Operations Job?

Great news! is currently hiring and seeking a Head of Security Operations to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Maxis adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Malaysia laws and regulations

What Is the Average Salary Range for Head of Security Operations Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Kuala Lumpur. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Head of Security Operations?

Key qualifications for Head of Security Operations typically include Management & Operations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Head of Security Operations Job Success

Maxis interview tips for Head of Security Operations

Here are some tips to help you prepare for and ace your Head of Security Operations job interview:

Before the Interview:

Research: Learn about the Maxis's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

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Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Head of Security Operations interview at Maxis, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Maxis's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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