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Implementation & Support Consultant - POS (Malaysian) Job Opening In Kuala Lumpur – Now Hiring Shiji Group


Job description

Company Description

Shiji Group provides software solutions and services for the hospitality, food service, retail, and entertainment industries, ranging from hotel management solutions to food and beverage and retail systems, payment gateways, data management, online distribution, and more.

Founded in 1998 as a network solutions provider for hotels, Shiji Group today comprises 5,000 employees in 80+ subsidiaries and brands, serving over 91,000 hotels, 200,000 restaurants, and 600,000 retail outlets.

Shiji is committed to connecting the global business of hospitality with an integrated suite of technological solutions that empower companies to better connect with their guests.

Job Description

Middle level implementation professional to handle and complete F&B POS implementation projects in hotel and restaurant environments at customer sites or remotely.

  • Understand the customer’s needs and operation workflow; then install, set up, and configure the solution at the customer site.

  • POS implementation includes: understanding user requirements, installing and setting up equipment such as servers, workstations, printers, and other relevant devices, system configuration, restaurant menu items configuration, site survey and testing for system equipment, user training, on-site system testing, simple documentation, moving hardware equipment on-site, go-live standby support, and after go-live support.

  • Connecting and testing network cable connections for multiple hardware devices is required.

  • Ensure the solution meets specifications and functions per customer-specific operational workflow.

  • Report additional functional requests from customers to our internal Product and Development team.

  • Answer operational and application questions and consult the customer.

  • After 'go-live', provide technical support to the customer when necessary.

  • Coordinate work with various internal technical teams, such as Product Team, Support Team, and Development Team.

Qualifications

  • Degree from an accredited college or university in a technical, hospitality, or business field.

  • 2-5 years of overall experience in relevant roles, handling IT projects and user training.

  • Professional skill in a Windows environment for enterprise-level projects.

  • Proficiency in Microsoft suite of products, particularly Outlook, Excel, Word, Project, and PowerPoint.

  • Previous experience with other F&B POS systems or Hotel IT projects.

Job Requirements

  • Fast learner to pick up the company’s various IT solutions; able to handle system installation.

  • Ability to communicate effectively and build rapport with team members and clients.

  • Adhere to company standards, policies, and procedures.

  • Willing to work overtime, weekends, and holidays as requested.

  • Willing to work with a wide variety of cultures.

  • Willing to be contactable on an on-call basis after hours by mobile phone.

  • Willing to travel locally and overseas for project sites in different locations.

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Required Skill Profession

Consulting


  • Job Details

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Unlock Your Implementation Support Potential: Insight & Career Growth Guide


Real-time Implementation Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Implementation Support in Kuala Lumpur, Malaysia, highlighting market share and opportunities for professionals in Implementation Support roles.

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Are You Looking for Implementation & Support Consultant POS (Malaysian) Job?

Great news! is currently hiring and seeking a Implementation & Support Consultant POS (Malaysian) to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Shiji Group adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Malaysia laws and regulations

What Is the Average Salary Range for Implementation & Support Consultant POS (Malaysian) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Kuala Lumpur. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Implementation & Support Consultant POS (Malaysian)?

Key qualifications for Implementation & Support Consultant POS (Malaysian) typically include Consulting and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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To improve your chances of getting hired for Implementation & Support Consultant POS (Malaysian), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Implementation & Support Consultant POS (Malaysian) Job Success

Shiji Group interview tips for Implementation & Support Consultant   POS (Malaysian)

Here are some tips to help you prepare for and ace your Implementation & Support Consultant POS (Malaysian) job interview:

Before the Interview:

Research: Learn about the Shiji Group's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Implementation & Support Consultant POS (Malaysian) interview at Shiji Group, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Shiji Group's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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