FIND YOUR 'BETTER' AT AIA
If you believe in better, we’d love to hear from you.
About the Role
You will gain hands-on experience in the daily insurance operations including claims processing, data reinsurance support, operation support and policy owner services.Key Responsibilities:
Data Reinsurance Support:
Support reinsurance administration by following up with local insurers monthly for settlement and performing data reconciliation and clarification
Assist in preparing MNC portfolio results
Support reinsurance quotation process by validating data from local reinsurers and submitting data to reinsurers
Claims Processing:
Support claims intake and documentation validation.
Assist in tracking claim statuses and updating internal systems.
Collaborate with claims analysts to ensure timely processing.
Operations Support:
Provide administrative support for Skills & Development training programs and planning
Update process documentation and presentation materials for departmental use
Assist in mapping Regional Service Centre work processes for migration to Promapp
Policy Owner Services:
Assist in processing policy changes, updates, and cancellations.
Help manage customer correspondence and service requests.
Ensure compliance with internal policies and regulatory standards.
Job Requirement:
Preferably an undergraduate in the penultimate or final year of bachelor’s degree in Science, Social Science, Business Management, Administration or any related program
Must be proficient in both written and spoken English
Candidate with proficiency to converse in Mandarin / Cantonese would be an added advantage.
Excel academically with minimum CGPA 3.00 or second class upper or equivalent
Minimum duration would be 12 weeks or above
Compulsory internship placements by university
Willing to work in Cyberjaya
Note: There are internship positions available across various department and your role will be assigned based on your interest and suitability