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Urgent! IT Application Support - Credit Card Applications Position in Kuala Lumpur - Hong Leong Bank Berhad

IT Application Support Credit Card Applications



Job description

If you are looking to excel and make a difference, take a closer look at us…

Job Propose Summary: -

  • Responsible for applications maintenance, development, implementation and support for GTX/LPM/MPOS/Card Management System/Stand-In System and all related interfaces with downstream systems.

  • Participates in user requirement study/analysis and systems design for the above-mentioned applications.

  • Undertake incident / problem troubleshooting and adopts appropriate actions to address reported incident / problem according to the stipulated SOP and good methodologies / practices.

  • Assists Team Lead to plan, coordinate and execute applications development, implementation and production support activities.

  • Assists users in understanding & interpreting user requirements, coordinating with relevant parties in business specifications gathering & documentation and liaising with PMO/GITI/GITS/SME in technical solution development.

  • Key Responsibilities: -

    Functional (job responsibilities):

  • Responsible for systems study, applications design and development for Credit Card system and relevant interfaces for downstream systems (CMS, WLL/LPM, GTX, MPOS, Stand-in).

  • Participates in user group meeting and provides information to facilitate users in URS gathering and decision making for business solution proposal.

  • Provides relevant advices to business users and IT technical staff.

  • Ensures amended and enhanced systems meet user functional requirement specifications.

  • Ensures all documentation, processes and methodologies used in various phases of system development and implementation are in accordance with the Bank's standards & methodologies.

  • Ensure all internal (Audit & Risk) and external (Visa/MC, wechat) compliances are fulfilled in card management and GTX related applications.

  • Ensures appropriate controls are built into business applications to attain stability, security and reliability of technical deliverables.

  • Recommends production fixes and online / batch performance improvement measures.

  • Handles operational duties and incident support as and when required.

  • Managerial (team/group responsibilities):

  • Assists Team Lead to manage development team members and coordinating team projects/tasks related activities.

  • Handles queries and correspondences with auditors and BNM authority.

  • Notifies management on potential security problems which are not adequately addressed by existing control mechanisms.

  • Liaises with PMO on projects undertaken by the team.

  • Assists Team Lead in managing technical activities undertaken by the team in accordance with the guidelines and compliances as stipulated by BNM GPIS.

  • Assists Team Lead in liasing with GITI/GITS on production issues and impacted services, and manages until closure.

  • Assists Team Lead in fulfillment of Security, IT Audit/Risk, MyClear & Visa/MC compliances.

  • Handle compliance, DCSS and O/S patching activities

  • Jobholder Requirements:-

    Education/Qualification

  • Diploma / Degree


  • Experience

  • 1 - 8 years of working experience in Linux platform development and enterprise applications support


  • Special Skills

  • Required skills: Linux, OpenShift, XML/JSON RESTful Webservices, SQL, JavaScript/jQuery, HTML/5

  • Hands on experience in designing and developing applications using Openshift and XML/Java platforms will be an added advantage

  • Experience working on Credit Card and related application interfaces will be an added advantage.

  • Excellent knowledge of Relational Databases and SQL technologies

  • Strong analytical and problem-solving skills

  • Proven track record in enterprise solution delivery

  • Ability to articulate issue & capable of providing long term solution with short term mitigation plan


  • Required Skill Profession

    Computer Occupations



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