• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Malaysia Jobs Expertini

IT Business Analyst – Salesforce Position in Petaling Jaya - Hilti (Canada) Corporation


Job description

What's the role?

We are looking for an IT Business Analyst in our Sales and Marketing IT department.

In this role, you will contribute towards building the future of Hilti’s territory management with an end-to-end solution on Salesforce CRM.

The solution will optimize our sales approach bring a substantial impact to our customer interaction and sales.

You will be collaborating closely with business stakeholders, various IT teams, and external partners such as Salesforce to bring out the full potential of the platform’s capabilities.

On top, you will address complex requirements and challenges to help Hilti achieve our vision of globalizing and transforming Territory Management across all our global markets.

What does the role involve?

At Hilti, we build direct customer relationships with our customers by assigning the right salesperson (with the right territory) to the right customer.

We do this with a Territory Management tool that optimizes customer-to-territory assignments.

As a Business Analyst, you will be delivering direct business impact by enabling our Hilti sales force to collaborate and thrive in built-to-win territories with the highest probability of success.

This ultimately contributes to the growth of our engaged customers worldwide.In this role, you own, manage, and iteratively develop Territory Management solutions built on Salesforce CRM.

You will be working closely with international business and IT counterparts in a Development Scrum team.

You identify, analyze and implement business requirements for innovative Territory Management solutions on a global scale based on user needs and strategic requirements.

Youalso have direct access to end-users to map out their workflows, identify pain points, and propose solutions to drive productivity and intelligence in their daily work.

Byadvocating Territory Management solutions and managing stakeholders throughout the global matrix organization, you interact with all IT functions as well as internal and external business partners.

Join us and be part of the team collaborating in a leading-edge work environment and help us continue to outperform our competition.

What you need is:


  • A Bachelor’s or Master’s degree in Technology/ Business-related fields
  • 5+ years relevant work experience as IT Business Analyst
  • Sales and Marketing related IT background with experience in Salesforce CRM and Salesforce CRM Analytics; exposure in SAP ERP is a plus
  • Experienced in understanding end-to-end business processes, designing scalable digital solutions, coordinating with stakeholders, and working with development team in an Agile Scrum setup
  • Experienced in planning and coordinating solution rollouts/ go-lives, release roadmaps, as well as driving change management and user enablement in a structured manner
  • Strong analytical and problem-solving orientation; leadership and project management experience preferable
  • Strong interpersonal skills and team player approach with the ability to connect with global partners to bond, inspire, influence and accomplish goals
  • Have worked in an international environment
  • Fluency in spoken and written English

Why should you apply?

At Hilti, we’re leading the digital transformation in the construction industry.

With our innovative technologies, we’re pushing the boundaries of what's possible—whether it's through advanced software development, data driven solutions, or state-of-the-art IT infrastructure.

By joining our team, you’ll be part of a dynamic environment where technology meets real-world impact, enabling smarter, more efficient, and safer construction processes worldwide.
We offer:
  • Cutting-edge projects that utilize the latest in AI, cloud computing, and advanced analytics.

  • A chance to work with global teams on solutions that are shaping the future of construction.

  • Continuous learning and development opportunities to grow your skills in the rapidly evolving tech landscape.


  • If you’re passionate about technology and ready to make an impact in an industry that’s critical to shaping the world around us, Hilti Asia IT Services is the place for you.

What do we offer?

At Hilti, we believe in a caring and performance-oriented culture.

Our people are our greatest strength, and our Great Place to Work 2024 recognition celebrates our commitment to a culture that values care, performance, and innovation.

We offer competitive rewards and comprehensive career development opportunities that ensure your success is our priority.

Click on the link to know more Kuala Lumpur | Hilti Careers #J-18808-Ljbffr

Required Skill Profession

Management & Operations, It & Technology


  • Job Details

Related Jobs

Hilti Group hiring IT Business Analyst – Salesforce Job in Petaling Jaya, Selangor, Malaysia
Hilti Group
Petaling Jaya, Selangor, Malaysia
Hilti (Canada) Corporation hiring IT Business Analyst – Salesforce Job in Petaling Jaya, Selangor, Malaysia
Hilti (Canada) Corporation
Petaling Jaya, Selangor, Malaysia
Hilti (Canada) Corporation hiring IT Business Analyst – Salesforce Job in Petaling Jaya, Selangor, Malaysia
Hilti (Canada) Corporation
Petaling Jaya, Selangor, Malaysia
Hilti Group hiring IT Business Analyst – Salesforce Job in Petaling Jaya, Selangor, Malaysia
Hilti Group
Petaling Jaya, Selangor, Malaysia
Hilti Group hiring IT Business Analyst – Salesforce Marketing Cloud Job in Petaling Jaya, Selangor, Malaysia
Hilti Group
Petaling Jaya, Selangor, Malaysia
Hilti (Canada) Corporation hiring IT Business Analyst – Salesforce Marketing Cloud Job in Petaling Jaya, Selangor, Malaysia
Hilti (Canada) Corporation
Petaling Jaya, Selangor, Malaysia
Hilti Group hiring IT Business Analyst – Salesforce Marketing Cloud Job in Petaling Jaya, Selangor, Malaysia
Hilti Group
Petaling Jaya, Selangor, Malaysia
EBC Financial Group hiring Salesforce Business Analyst Job in Kuala Lumpur, Kuala Lumpur, Malaysia
EBC Financial Group
Kuala Lumpur, Kuala Lumpur, Malaysia
EBC Tech hiring Salesforce Business Analyst Job in Kuala Lumpur, Kuala Lumpur, Malaysia
EBC Tech
Kuala Lumpur, Kuala Lumpur, Malaysia
Valmont Industries, Inc. hiring Senior IT Salesforce Analyst Job in Kuala Lumpur, Kuala Lumpur, Malaysia
Valmont Industries, Inc.
Kuala Lumpur, Kuala Lumpur, Malaysia
Valmont Industries, Inc. hiring Senior IT Salesforce Analyst Job in Kuala Lumpur, Malaysia, Malaysia
Valmont Industries, Inc.
Kuala Lumpur, Malaysia, Malaysia
Allocated Bullion Exchange - ABX hiring Junior Salesforce Administrator / Business Analyst Job in Port Klang, Port Klang, Malaysia
Allocated Bullion Exchange - ABX
Port Klang, Port Klang, Malaysia
Allocated Bullion Exchange - ABX hiring Junior Salesforce Administrator / Business Analyst Job in Nilai, Negeri Sembilan, Malaysia
Allocated Bullion Exchange - ABX
Nilai, Negeri Sembilan, Malaysia
Allocated Bullion Exchange - ABX hiring Junior Salesforce Administrator / Business Analyst Job in Kuala Lumpur, Kuala Lumpur, Malaysia
Allocated Bullion Exchange - ABX
Kuala Lumpur, Kuala Lumpur, Malaysia
Allocated Bullion Exchange - ABX hiring Junior Salesforce Administrator / Business Analyst Job in Iskandar Puteri, Johor, Malaysia
Allocated Bullion Exchange - ABX
Iskandar Puteri, Johor, Malaysia
Allocated Bullion Exchange - ABX hiring Junior Salesforce Administrator / Business Analyst Job in West Coast Division, Sabah, Malaysia
Allocated Bullion Exchange - ABX
West Coast Division, Sabah, Malaysia
Allocated Bullion Exchange - ABX hiring Junior Salesforce Administrator / Business Analyst Job in Petaling Jaya, Selangor, Malaysia
Allocated Bullion Exchange - ABX
Petaling Jaya, Selangor, Malaysia
Allocated Bullion Exchange - ABX hiring Junior Salesforce Administrator / Business Analyst Job in Sepang, Selangor, Malaysia
Allocated Bullion Exchange - ABX
Sepang, Selangor, Malaysia
Allocated Bullion Exchange - ABX hiring Junior Salesforce Administrator / Business Analyst Job in Malacca City, Malacca, Malaysia
Allocated Bullion Exchange - ABX
Malacca City, Malacca, Malaysia
Allocated Bullion Exchange - ABX hiring Junior Salesforce Administrator / Business Analyst Job in Kuala Lumpur, Kuala Lumpur, Malaysia
Allocated Bullion Exchange - ABX
Kuala Lumpur, Kuala Lumpur, Malaysia
Allocated Bullion Exchange - ABX hiring Junior Salesforce Administrator / Business Analyst Job in , , Malaysia, , , Malaysia, Malaysia
Allocated Bullion Exchange - ABX
, , Malaysia, , , Malaysia, Malaysia
Allocated Bullion Exchange - ABX hiring Junior Salesforce Administrator / Business Analyst Job in Johor Bahru, Johor, Malaysia
Allocated Bullion Exchange - ABX
Johor Bahru, Johor, Malaysia
Allocated Bullion Exchange - ABX hiring Junior Salesforce Administrator / Business Analyst Job in Seberang Perai, Penang, Malaysia
Allocated Bullion Exchange - ABX
Seberang Perai, Penang, Malaysia
Allocated Bullion Exchange - ABX hiring Junior Salesforce Administrator / Business Analyst Job in Seri Kembangan, Selangor, Malaysia
Allocated Bullion Exchange - ABX
Seri Kembangan, Selangor, Malaysia
Allocated Bullion Exchange - ABX hiring Junior Salesforce Administrator / Business Analyst Job in Kuching, Sarawak, Malaysia
Allocated Bullion Exchange - ABX
Kuching, Sarawak, Malaysia
Allocated Bullion Exchange - ABX hiring Junior Salesforce Administrator / Business Analyst Job in Seremban, Negeri Sembilan, Malaysia
Allocated Bullion Exchange - ABX
Seremban, Negeri Sembilan, Malaysia
Allocated Bullion Exchange - ABX hiring Junior Salesforce Administrator / Business Analyst Job in Ipoh, Perak, Malaysia
Allocated Bullion Exchange - ABX
Ipoh, Perak, Malaysia
Allocated Bullion Exchange - ABX hiring Junior Salesforce Administrator / Business Analyst Job in Shah Alam, Shah Alam, Malaysia
Allocated Bullion Exchange - ABX
Shah Alam, Shah Alam, Malaysia
Allocated Bullion Exchange - ABX hiring Junior Salesforce Administrator / Business Analyst Job in Kota Kinabalu, Sabah, Malaysia
Allocated Bullion Exchange - ABX
Kota Kinabalu, Sabah, Malaysia
Allocated Bullion Exchange - ABX hiring Junior Salesforce Administrator / Business Analyst Job in Pasir Panjang, Negeri Sembilan, Malaysia
Allocated Bullion Exchange - ABX
Pasir Panjang, Negeri Sembilan, Malaysia
Allocated Bullion Exchange - ABX hiring Junior Salesforce Administrator / Business Analyst Job in Kuantan, Pahang, Malaysia
Allocated Bullion Exchange - ABX
Kuantan, Pahang, Malaysia
Allocated Bullion Exchange - ABX hiring Junior Salesforce Administrator / Business Analyst Job in Sepang, Sepang, Malaysia
Allocated Bullion Exchange - ABX
Sepang, Sepang, Malaysia

Unlock Your IT Business Potential: Insight & Career Growth Guide


Real-time IT Business Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for IT Business in Petaling Jaya, Malaysia, highlighting market share and opportunities for professionals in IT Business roles.

8068 Jobs in Malaysia
8068
937 Jobs in Petaling Jaya
937
Download It Business Jobs Trends in Petaling Jaya and Malaysia

Are You Looking for IT Business Analyst – Salesforce Job?

Great news! is currently hiring and seeking a IT Business Analyst – Salesforce to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Hilti (Canada) Corporation adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Malaysia laws and regulations

What Is the Average Salary Range for IT Business Analyst – Salesforce Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Petaling Jaya. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for IT Business Analyst – Salesforce?

Key qualifications for IT Business Analyst – Salesforce typically include Management & Operations, It & Technology and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for IT Business Analyst – Salesforce?

To improve your chances of getting hired for IT Business Analyst – Salesforce, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for IT Business Analyst – Salesforce Job Success

Hilti (Canada) Corporation interview tips for IT Business Analyst – Salesforce

Here are some tips to help you prepare for and ace your IT Business Analyst – Salesforce job interview:

Before the Interview:

Research: Learn about the Hilti (Canada) Corporation's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your IT Business Analyst – Salesforce interview at Hilti (Canada) Corporation, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Hilti (Canada) Corporation's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for IT Business Analyst – Salesforce Positions

Setting up job alerts for IT Business Analyst – Salesforce is easy with Malaysia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!