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Urgent! IT Support and System Executive Job Opening In Gombak – Now Hiring East Rock Holding

IT Support and System Executive



Job description

Responsibilities

Provide support during systems upgrades, installations, migrations, and file maintenance.

Deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, personal computers, operating systems, telephones, software applications, and peripherals.

Provide day-to-day technical support to all staff.

Maintain and troubleshoot the company’s SQL-based accounting system, weighing system, attendance system and etc including scripting and customization where required.

Develop and implement small-scale tools or automation scripts to improve efficiency.

Act as project lead for IT-related initiatives, including system implementation, upgrades, and security enhancements.

Manage vendor and contractor relationships to ensure effective delivery of IT services and solutions.

Oversee IT asset management, system backups, and cybersecurity measures.

Develop and maintain user manuals, process records and technical documentation for common issues and solutions;

Qualifications

Requirements:

  • Diploma or Bachelor’s degree in Information Technology, Computer Science, or a related field.

  • Minimum 3 years of work experience in a technical support role.

  • Proven experience in IT support across hardware, software, and networking.

  • Strong knowledge of SQL databases (queries, troubleshooting, and customization).

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Required Skill Profession

Management & Operations



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