Overview
We are seeking a Junior Environment Support Engineer (L1) to join the Retail Banking technology team within Digital Banking.
The role involves providing environment support, middleware/database troubleshooting, automation, and SSL certification management.
Key Responsibilities
- Provide environment support for banking applications running on Windows and Unix OS.
- Perform middleware administration and troubleshooting on Tomcat, JBOSS, WebLogic, and IIS servers.
- Assist with database troubleshooting across Oracle, SQL Server, and MariaDB.
- Support automation tasks using shell scripting and other tools.
- Handle SSL certificate deployment, renewal, and configuration.
- Collaborate with application, infrastructure, and database teams to resolve environment-related issues.
- Perform incident management, monitoring, and preventive maintenance for assigned environments.
Required Skills & Qualifications
- 3 years of experience in environment/application support.
- Basic knowledge of Windows and Unix/Linux operating systems.
- Hands-on exposure to middleware technologies (Tomcat, JBOSS, WebLogic, IIS).
- Familiarity with Oracle DB, SQL Server, or MariaDB troubleshooting.
- Basic shell scripting skills for automation.
- Good understanding of SSL certificate deployment and renewal processes.
- Strong analytical, troubleshooting, and problem-solving skills.
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