• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Malaysia Jobs Expertini

IT Support Specialist (Accounting Software) - IPOH or TAIPING Job Opening In Ipoh – Now Hiring SL Software Solutions


Job description

IT Support Specialist (Accounting Software) - IPOH or TAIPING

As a multi-award-winning leader in business software solutions, SL Software Solutions Sdn Bhd empowers businesses across retail, manufacturing, trading, hospitality, and more with cutting-edge technology.

Recognized as the #1 AutoCount Dealer in Perak since 2017 and a national Top 10 Dealer since 2019, we’re proud to hold the 2022 Golden Eagle Award for excellence.

Join a team dedicated to driving client success through innovative accounting, POS, and payroll software solutions.

Why Join Us

  • Industry Leader: Work with Malaysia’s top-rated software solutions provider.

  • Growth Opportunities: Continuous training and career development.

  • Impactful Role: Be the backbone of seamless tech operations for diverse businesses.

Your Role & Responsibilities

As an IT Support Specialist, you’ll ensure smooth software operations for clients and internal teams by:

  • Delivering technical support via phone, email, chat, and in-person for accounting, POS, and payroll software.

  • Diagnosing and resolving software issues promptly to minimize downtime.

  • Installing, configuring, and maintaining software across desktops, servers, and networks.

  • Troubleshooting basic network connectivity and performance challenges.

  • Collaborating on IT projects to enhance system efficiency and user experience.

  • Documenting technical processes and training staff/clients on software best practices.

What We’re Looking For

  • Education: High school/diploma required; diploma/degree in IT, Computer Science, or Accounting (a plus).

  • Experience: 1+ years in IT support/help desk roles.

    Accounting software exposure (e.g., AutoCount) preferred but not mandatory.

  • Technical Skills: Proficiency in hardware/software setup, remote desktop tools, and basic network troubleshooting.

  • Soft Skills: Stellar problem-solving, clear communication, meticulous attention to detail, and teamwork.

Location: Ipoh or Taiping Branch (Office)

Ready to Elevate Your IT Career?

SL Software Solutions is an equal-opportunity employer.

We celebrate diversity and are committed to fostering an inclusive workplace.

About SL Software Solutions Sdn Bhd

Incorporated in 2016, SL Software Solutions Sdn Bhd is a top Perak-based AutoCount Authorized Dealer.

We also offer other accounting software including Million, Serverlink, and EasySales.

We have served more than 3,500 customers with tailored business software solutions and provide consultancy, network implementation, support, and customized technology solutions.

Application Questions

Your application will include the following questions:

  • How many years of experience do you have as an Information Technology Support Role?

  • What’s your expected monthly basic salary?

  • How many years of experience do you have as a Customer Service Role?

  • How many years of experience do you have as a Support Technician?

  • How many years of experience do you have as an Information Technology Support Specialist?

  • Which of the following languages are you fluent in?

  • Do you have customer service experience?

  • How much notice are you required to give your current employer?

#J-18808-Ljbffr

Required Skill Profession

It & Technology


  • Job Details

Related Jobs

GECO Asia hiring Accounting Software Support Specialist Job in Johor Bahru, Johor, Malaysia
GECO Asia
Johor Bahru, Johor, Malaysia
OPPO by JIE Business Sdn Bhd hiring Sales Representative (Ipoh/Taiping) Job in Ipoh, Perak, Malaysia
OPPO by JIE Business Sdn Bhd
Ipoh, Perak, Malaysia
LV Concrete Sdn Bhd hiring Sales Executive (Area Ipoh & Taiping) Job in Ipoh, Perak, Malaysia
LV Concrete Sdn Bhd
Ipoh, Perak, Malaysia
Exact hiring Software Engineer - Ipoh Job in Ipoh, Perak, Malaysia
Exact
Ipoh, Perak, Malaysia
SBM Offshore hiring IT Software Specialist Job in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
SBM Offshore
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
SBM Offshore hiring IT Software Specialist Job in Kuala Lumpur, Kuala Lumpur, Malaysia
SBM Offshore
Kuala Lumpur, Kuala Lumpur, Malaysia
SBM Offshore hiring IT Software Specialist Job in Kuala Lumpur, Kuala Lumpur, Malaysia
SBM Offshore
Kuala Lumpur, Kuala Lumpur, Malaysia
Bukku hiring Product Specialist (Accounting Software) Job in Kuala Lumpur, Kuala Lumpur, Malaysia
Bukku
Kuala Lumpur, Kuala Lumpur, Malaysia
Eurofins hiring IT Support Specialist Job in George Town, Penang, Malaysia
Eurofins
George Town, Penang, Malaysia
Eurofins GSC IT DC hiring IT Support Specialist Job in George Town, Penang, Malaysia
Eurofins GSC IT DC
George Town, Penang, Malaysia
Exabytes Network Sdn Bhd hiring IT Support Specialist Job in Bandar Bayan Baru, Pulau Pinang, Malaysia
Exabytes Network Sdn Bhd
Bandar Bayan Baru, Pulau Pinang, Malaysia
Comet Group hiring IT Support Specialist Job in Batu Kawan, Penang, Malaysia
Comet Group
Batu Kawan, Penang, Malaysia
Eurofins hiring IT Support Specialist Job in George Town, Penang, Malaysia
Eurofins
George Town, Penang, Malaysia
Confidential hiring IT SUPPORT SPECIALIST Job in Kuala Lumpur, Kuala Lumpur, Malaysia
Confidential
Kuala Lumpur, Kuala Lumpur, Malaysia
Confidential hiring IT Support Specialist Job in , Negeri Sembilan, Malaysia, Negeri Sembilan, Malaysia
Confidential
, Negeri Sembilan, Malaysia, Negeri Sembilan, Malaysia
Kotra Pharma hiring IT Support Specialist Job in Kuala Lumpur, Kuala Lumpur, Malaysia
Kotra Pharma
Kuala Lumpur, Kuala Lumpur, Malaysia
SUN BEYOND CONSTRUCTION SDN BHD hiring Junior IT Support (AutoCount / SQL Accounting) Job in Batu Pahat, Johor, Malaysia
SUN BEYOND CONSTRUCTION SDN BHD
Batu Pahat, Johor, Malaysia
SUN BEYOND CONSTRUCTION SDN BHD hiring Junior IT Support (AutoCount / SQL Accounting) Job in Iskandar Puteri, Johor, Malaysia
SUN BEYOND CONSTRUCTION SDN BHD
Iskandar Puteri, Johor, Malaysia
SUN BEYOND CONSTRUCTION SDN BHD hiring Junior IT Support (AutoCount / SQL Accounting) Job in Bintulu, Sarawak, Malaysia
SUN BEYOND CONSTRUCTION SDN BHD
Bintulu, Sarawak, Malaysia
SUN BEYOND CONSTRUCTION SDN BHD hiring Junior IT Support (AutoCount / SQL Accounting) Job in Klang Municipal Council, Klang Municipal Council, Malaysia
SUN BEYOND CONSTRUCTION SDN BHD
Klang Municipal Council, Klang Municipal Council, Malaysia
SUN BEYOND CONSTRUCTION SDN BHD hiring Junior IT Support (AutoCount / SQL Accounting) Job in Kuah, Kedah, Malaysia
SUN BEYOND CONSTRUCTION SDN BHD
Kuah, Kedah, Malaysia
SUN BEYOND CONSTRUCTION SDN BHD hiring Junior IT Support (AutoCount / SQL Accounting) Job in Bayan Lepas, Penang, Malaysia
SUN BEYOND CONSTRUCTION SDN BHD
Bayan Lepas, Penang, Malaysia
SUN BEYOND CONSTRUCTION SDN BHD hiring Junior IT Support (AutoCount / SQL Accounting) Job in Kota Bharu, Kelantan, Malaysia
SUN BEYOND CONSTRUCTION SDN BHD
Kota Bharu, Kelantan, Malaysia
SUN BEYOND CONSTRUCTION SDN BHD hiring Junior IT Support (AutoCount / SQL Accounting) Job in Batu Kawan, Penang, Malaysia
SUN BEYOND CONSTRUCTION SDN BHD
Batu Kawan, Penang, Malaysia
SUN BEYOND CONSTRUCTION SDN BHD hiring Junior IT Support (AutoCount / SQL Accounting) Job in Subang Jaya, Selangor, Malaysia
SUN BEYOND CONSTRUCTION SDN BHD
Subang Jaya, Selangor, Malaysia
SUN BEYOND CONSTRUCTION SDN BHD hiring Junior IT Support (AutoCount / SQL Accounting) Job in Shah Alam, Selangor, Malaysia
SUN BEYOND CONSTRUCTION SDN BHD
Shah Alam, Selangor, Malaysia
SUN BEYOND CONSTRUCTION SDN BHD hiring Junior IT Support (AutoCount / SQL Accounting) Job in Kajang Municipal Council, Selangor, Malaysia
SUN BEYOND CONSTRUCTION SDN BHD
Kajang Municipal Council, Selangor, Malaysia
SUN BEYOND CONSTRUCTION SDN BHD hiring Junior IT Support (AutoCount / SQL Accounting) Job in Central George Town, Penang, Malaysia
SUN BEYOND CONSTRUCTION SDN BHD
Central George Town, Penang, Malaysia
SUN BEYOND CONSTRUCTION SDN BHD hiring Junior IT Support (AutoCount / SQL Accounting) Job in Malacca City, Malacca, Malaysia
SUN BEYOND CONSTRUCTION SDN BHD
Malacca City, Malacca, Malaysia
SUN BEYOND CONSTRUCTION SDN BHD hiring Junior IT Support (AutoCount / SQL Accounting) Job in Seremban, Negeri Sembilan, Malaysia
SUN BEYOND CONSTRUCTION SDN BHD
Seremban, Negeri Sembilan, Malaysia
SUN BEYOND CONSTRUCTION SDN BHD hiring Junior IT Support (AutoCount / SQL Accounting) Job in George Town, Penang, Malaysia
SUN BEYOND CONSTRUCTION SDN BHD
George Town, Penang, Malaysia
SUN BEYOND CONSTRUCTION SDN BHD hiring Junior IT Support (AutoCount / SQL Accounting) Job in Klang City, Selangor, Malaysia
SUN BEYOND CONSTRUCTION SDN BHD
Klang City, Selangor, Malaysia

Unlock Your IT Support Potential: Insight & Career Growth Guide


Real-time IT Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for IT Support in Ipoh, Malaysia, highlighting market share and opportunities for professionals in IT Support roles.

6445 Jobs in Malaysia
6445
74 Jobs in Ipoh
74
Download It Support Jobs Trends in Ipoh and Malaysia

Are You Looking for IT Support Specialist (Accounting Software) IPOH or TAIPING Job?

Great news! is currently hiring and seeking a IT Support Specialist (Accounting Software) IPOH or TAIPING to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at SL Software Solutions adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Malaysia laws and regulations

What Is the Average Salary Range for IT Support Specialist (Accounting Software) IPOH or TAIPING Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Ipoh. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for IT Support Specialist (Accounting Software) IPOH or TAIPING?

Key qualifications for IT Support Specialist (Accounting Software) IPOH or TAIPING typically include It & Technology and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for IT Support Specialist (Accounting Software) IPOH or TAIPING?

To improve your chances of getting hired for IT Support Specialist (Accounting Software) IPOH or TAIPING, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for IT Support Specialist (Accounting Software) IPOH or TAIPING Job Success

SL Software Solutions interview tips for IT Support Specialist (Accounting Software)   IPOH or TAIPING

Here are some tips to help you prepare for and ace your IT Support Specialist (Accounting Software) IPOH or TAIPING job interview:

Before the Interview:

Research: Learn about the SL Software Solutions's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your IT Support Specialist (Accounting Software) IPOH or TAIPING interview at SL Software Solutions, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the SL Software Solutions's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for IT Support Specialist (Accounting Software) IPOH or TAIPING Positions

Setting up job alerts for IT Support Specialist (Accounting Software) IPOH or TAIPING is easy with Malaysia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!