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Urgent! IT Technical Management (Based JB) Job Opening In Johor Bahru – Now Hiring Refine Group
Monitor daily after-sales technical service operations, identify anomalies, and drive timely resolutions.
Analyze recurring or repeated service cases to uncover root causes, implement solutions, and improve technical performance metrics for after-sales service.
Develop and issue technical and safety-related standards and procedures, ensuring strict compliance across all service operations.
Establish and refine processes for engineer development, including certification and onboarding standards.
Assess the competencies of service engineers across different product lines, providing targeted training and advancement programs to meet business needs.
Continuously enhance training models, strategies, and workflows to improve both efficiency and quality of technical training.
Regularly review and evaluate internal technical capabilities, formulate improvement strategies, and ensure effective implementation.
Enhance engineer team performance and skills through structured assessments and continuous development initiatives.
Improve the overall technical framework by managing support, monitoring, standards, and training, while advancing the establishment of a self-sustaining internal technical management system.
Bachelor’s degree or above in Information Technology or related fields (Electronics, Telecommunications, Computer Science, Automation, etc.).
Experience in IT technical support, technical management, or project management.
Familiarity with general-purpose servers, AI servers, and related technical knowledge, with proven project management capabilities.
Strong learning ability, proficiency with tools, excellent communication and coordination skills, customer service mindset, ability to develop standards, and service management expertise.
Ability to communicate proficiently in both Mandarin and English.
We are seeking candidates proficient in both English and Mandarin to effectively communicate with our diverse client base and stakeholders.
Titanicom Tech Limited, founded in Hong Kong, with operations in Beijing, Shenzhen, Xian, Indonesia, Malaysia, Singapore, UK and USA, is an IP/IT service integrated platform that serves telecom operators worldwide.
It offers one‑stop service to customers across nearly 100 countries and fosters an open, passion-driven work environment.
Your application will include the following questions:
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Unlock Your IT Technical Potential: Insight & Career Growth Guide
Real-time IT Technical Jobs Trends in Johor Bahru, Malaysia (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for IT Technical in Johor Bahru, Malaysia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 4260 jobs in Malaysia and 76 jobs in Johor Bahru. This comprehensive analysis highlights market share and opportunities for professionals in IT Technical roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Refine Group is currently hiring and seeking a IT Technical Management (Based JB) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: IT Technical Management (Based JB) Jobs Johor Bahru.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Refine Group adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a IT Technical Management (Based JB) Jobs Malaysia varies, but the pay scale is rated "Standard" in Johor Bahru. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for IT Technical Management (Based JB) typically include It & Technology and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for IT Technical Management (Based JB), consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your IT Technical Management (Based JB) interview at Refine Group, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Refine Group's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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