• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Malaysia Jobs Expertini

IT Vendor Management, Principal Job Opening In Kuala Lumpur – Now Hiring AIA


Job description

FIND YOUR 'BETTER' AT AIA

If you believe in better, we’d love to hear from you.

About the Role

This position is responsible for managing the end-to-end lifecycle of the vendor management process, including contract management, while ensuring compliance with AIA’s internal policies, Malaysian regulatory requirements, and industry best practices.

The role supports strategic vendor engagements, working closely with the Procurement team on contract negotiations, risk mitigation, and driving operational excellence across AIA Information Technology.

It also plays a critical role in enabling AIA’s technology resource outsourcing strategy, leading enhancements in vendor management processes and driving cost optimization initiatives.

Roles and Responsibilities: This role is crucial in upholding the integrity and quality of vendor-delivered products and services, ensuring adherence to AIA’s governance framework, and driving continuous improvement in vendor management practices across the organization.

1.

Contract Management

  • Manage the full lifecycle of contracts including drafting, negotiation (in close collaboration with the Procurement team), execution, renewal, and termination.

  • Work closely with the Legal team to ensure all contracts comply with AIA’s internal governance standards and relevant Malaysian legal and regulatory requirements.

  • Maintain a centralized and well-organized contract repository, ensuring timely updates in relevant systems.

  • Support budgeting and vendor cost tracking, ensuring financial transparency and alignment with Tech objectives.

  • 2.

    Vendor Management

  • Collaborate with Procurement and Technology teams to onboard, assess, and manage vendors.

  • Monitor vendor performance against SLAs and KPIs, and drive continuous improvement.

  • Ensure vendors meet AIA’s Third-Party Management (TPM) framework and risk requirements.

  • Lead initiatives to streamline vendor governance and automate reporting processes.

  • Uphold the integrity and quality of vendor-delivered products and services, ensuring adherence to AIA’s governance framework and driving continuous improvement across the organization.

  • 3.

    Technology Resource Outsourcing

  • Support strategic sourcing and management of outsourced technology resources and enhancement vendors.

  • Ensure alignment of outsourcing contracts with business needs and regulatory requirements.

  • Drive cost optimization through vendor consolidation, renegotiation, and performance reviews.

  • 4.

    Governance & Compliance

  • Coordinate with Legal, Risk, and Compliance teams to mitigate contractual risks.

  • Support audit and regulatory reporting requirements.

  • 5.

    Leadership and Collaboration

  • Demonstrate strong leadership in driving vendor governance initiatives and aligning contract strategies with technology goals.

  • Build effective working relationships across Procurement, Technology, Legal, and Risk teams to ensure seamless execution of vendor and contract management processes.

  • Influence stakeholders through clear communication, strategic thinking, and data-driven insights.

  • Foster a culture of accountability, continuous improvement, and compliance within the vendor management function.

  • 6.

    Reporting and Communication

  • Develop and maintain dashboards and reporting tools to track vendor performance, contract status, and compliance metrics.

  • Communicate insights and updates to stakeholders through structured reports and presentations.

  • Ensure timely and accurate reporting to support decision-making and audit reviews.

  • Collaborate with cross-functional teams to ensure transparency and alignment in vendor-related communication

  • 7.

    Other Duties

  • Perform other responsibilities and duties periodically assigned by supervisor in order to meet operational and/or other requirements.

  • Minimum Job Requirements:

  • Bachelor’s degree in Computer Science, Information Technology, Business Management, or a related field.

    Master’s degree is a plus.

  • 5–8 years of experience in vendor and contract management, preferably in insurance or financial services.

  • Familiarity with Malaysian contract regulations and commercial law is an advantage.

  • Hands-on experience with tools such as JIRA and Confluence.

  • Proven experience in managing outsourcing agreements.

  • Exposure to Bank Negara Malaysia (BNM) regulatory frameworks.

  • Insurance domain knowledge is a plus.

  • Strong organizational skills, strategic thinking, and attention to detail, with a focus on process and best practice implementation.

  • Knowledge of relevant regulatory and industry standards is an advantage.

  • Excellent negotiation, stakeholder management, and communication skills.

  • Analytical mindset with a drive for process improvement.

  • Proactive and hands-on approach to work.

  • Consistently delivers high-quality output.

  • Certifications such as Certified in Contract Management Professional (CCMP), Certified Contract Manager (IMTC Malaysia), or Vendor Management Training are an added advantage.

  • Required Skill Profession

    Operations Specialties Managers


    • Job Details

    Related Jobs

    CHUBB hiring Vendor Management Analyst Job in Malaysia
    CHUBB
    Malaysia
    Chubb hiring Vendor Management Analyst Job in Kuala Lumpur, Kuala Lumpur, Malaysia
    Chubb
    Kuala Lumpur, Kuala Lumpur, Malaysia
    Evonik hiring IT Vendor Contract Administrator Job in Petaling Jaya, Selangor, Malaysia
    Evonik
    Petaling Jaya, Selangor, Malaysia
    Evonik hiring IT Vendor Contract Administrator Job in Petaling Jaya, Selangor, Malaysia
    Evonik
    Petaling Jaya, Selangor, Malaysia
    Hong Leong Bank Berhad hiring Manager, Terminal Vendor Management Job in Damansara Town Centre, Federal Territory of Kuala Lumpur, Malaysia
    Hong Leong Bank Berhad
    Damansara Town Centre, Federal Territory of Kuala Lumpur, Malaysia
    Resorts World Genting hiring Executive - Vendor & Business Management Job in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
    Resorts World Genting
    Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
    Genting Malaysia hiring Executive - Vendor & Business Management Job in Kuala Lumpur, Kuala Lumpur, Malaysia
    Genting Malaysia
    Kuala Lumpur, Kuala Lumpur, Malaysia
    Shopee hiring Operations Excellence (Vendor Management) Job in Kuala Lumpur, Kuala Lumpur, Malaysia
    Shopee
    Kuala Lumpur, Kuala Lumpur, Malaysia
    Genting Malaysia hiring Executive - Vendor & Business Management Job in Kuala Lumpur, Kuala Lumpur, Malaysia
    Genting Malaysia
    Kuala Lumpur, Kuala Lumpur, Malaysia
    Ain Medicare Sdn Bhd hiring Officer - Vendor Quality Management Job in Kota Bharu, Kelantan, Malaysia
    Ain Medicare Sdn Bhd
    Kota Bharu, Kelantan, Malaysia
    Ingress Technologies Sdn Bhd hiring EXECUTIVE PROCUREMENT VENDOR MANAGEMENT Job in Rawang, Selangor, Malaysia
    Ingress Technologies Sdn Bhd
    Rawang, Selangor, Malaysia
    Maybank hiring Category Manager, Technology Vendor Management Job in Kuala Lumpur, Kuala Lumpur, Malaysia
    Maybank
    Kuala Lumpur, Kuala Lumpur, Malaysia
    Maybank hiring Category Manager, Technology Vendor Management Job in Kuala Lumpur, Kuala Lumpur, Malaysia
    Maybank
    Kuala Lumpur, Kuala Lumpur, Malaysia
    AIA hiring Product Management, Principal Job in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
    AIA
    Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
    AIA Malaysia hiring Product Management, Principal Job in Kuala Lumpur, Kuala Lumpur, Malaysia
    AIA Malaysia
    Kuala Lumpur, Kuala Lumpur, Malaysia
    AIA Malaysia hiring Product Management, Principal Job in Kuala Lumpur, Kuala Lumpur, Malaysia
    AIA Malaysia
    Kuala Lumpur, Kuala Lumpur, Malaysia
    AIA Hong Kong hiring Product Management, Principal Job in Kuala Lumpur, Kuala Lumpur, Malaysia
    AIA Hong Kong
    Kuala Lumpur, Kuala Lumpur, Malaysia
    DHL hiring Principal IT Solutions Consultant Job in Cyberjaya, Selangor, Malaysia
    DHL
    Cyberjaya, Selangor, Malaysia
    DHL Germany hiring Principal IT Solutions Consultant Job in Cyberjaya, Selangor, Malaysia
    DHL Germany
    Cyberjaya, Selangor, Malaysia
    RINA hiring Asia - Pacific Operations Management Vendor Inspector Job in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
    RINA
    Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
    Great Eastern hiring Manager, Vendor Workshop Management (GEGM Claims Management - Motor) Job in Kuala Lumpur, Kuala Lumpur, Malaysia
    Great Eastern
    Kuala Lumpur, Kuala Lumpur, Malaysia
    AIA hiring Principal, Enterprise Risk Management Job in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
    AIA
    Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
    AIA Malaysia hiring Technology Risk Management, Principal Job in Kuala Lumpur, Kuala Lumpur, Malaysia
    AIA Malaysia
    Kuala Lumpur, Kuala Lumpur, Malaysia
    Kenanga Investment Bank Berhad hiring Assistant Vice President, Vendor and Contract Management Job in Kuala Lumpur, Kuala Lumpur, Malaysia
    Kenanga Investment Bank Berhad
    Kuala Lumpur, Kuala Lumpur, Malaysia
    AIA Digital+ Malaysia hiring Manager, Sourcing, Vendor and Contract Management (Technology) Job in Kuala Lumpur, Kuala Lumpur, Malaysia
    AIA Digital+ Malaysia
    Kuala Lumpur, Kuala Lumpur, Malaysia
    AIA Digital+ hiring Manager, Sourcing, Vendor and Contract Management (Technology) Job in Kuala Lumpur, Kuala Lumpur, Malaysia
    AIA Digital+
    Kuala Lumpur, Kuala Lumpur, Malaysia
    McDermott International hiring Senior Principal Contract Management Spec Job in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
    McDermott International
    Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
    MY08 Alcon Laboratories Malaysia Sdn Bhd Company hiring Principal, Information Systems Operations Management Job in Selangor, Selangor, Malaysia
    MY08 Alcon Laboratories Malaysia Sdn Bhd Company
    Selangor, Selangor, Malaysia
    Infineon Technologies AG hiring Principal Engineer Data Systems & Management Job in Malacca City, Malacca, Malaysia
    Infineon Technologies AG
    Malacca City, Malacca, Malaysia
    McDermott International, hiring Senior Principal Contract Management Spec Job in Kuala Lumpur, Kuala Lumpur, Malaysia
    McDermott International,
    Kuala Lumpur, Kuala Lumpur, Malaysia

    Unlock Your IT Vendor Potential: Insight & Career Growth Guide


    Real-time IT Vendor Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for IT Vendor in Kuala Lumpur, Malaysia, highlighting market share and opportunities for professionals in IT Vendor roles.

    2198 Jobs in Malaysia
    2198
    591 Jobs in Kuala Lumpur
    591
    Download It Vendor Jobs Trends in Kuala Lumpur and Malaysia

    Are You Looking for IT Vendor Management, Principal Job?

    Great news! is currently hiring and seeking a IT Vendor Management, Principal to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at AIA adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Malaysia laws and regulations

    What Is the Average Salary Range for IT Vendor Management, Principal Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Kuala Lumpur. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for IT Vendor Management, Principal?

    Key qualifications for IT Vendor Management, Principal typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for IT Vendor Management, Principal?

    To improve your chances of getting hired for IT Vendor Management, Principal, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for IT Vendor Management, Principal Job Success

    AIA interview tips for IT Vendor Management, Principal

    Here are some tips to help you prepare for and ace your IT Vendor Management, Principal job interview:

    Before the Interview:

    Research: Learn about the AIA's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your IT Vendor Management, Principal interview at AIA, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the AIA's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

    How to Set Up Job Alerts for IT Vendor Management, Principal Positions

    Setting up job alerts for IT Vendor Management, Principal is easy with Malaysia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!