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L3 Technical Support Engineer Job Opening In Kuala Lumpur – Now Hiring Luxoft


Job description

Overview

Our Client, a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe, and North America, is looking for Consultants to join the project.

The Technology and Operations function comprises five teams with distinct capabilities: business partnership, technology, operations, risk governance, and planning support and services.

They work together to harness technology to support physical and digital banking services and operations, including developing, centralising, and standardising technology systems and banking operations in Malaysia and overseas branches.

The client has more than 80 years of history in the banking industry and is expanding its footprint in Malaysia.

You will be working in a newly set-up technology centre located in Kuala Lumpur as part of Technology and Operations to deliver innovative financial technology solutions that enable business growth and technology transformation.

Responsibilities

  • Provide L3 production support for Core Banking Investment & Wealth Advisory applications.

  • Analyze and resolve incidents, service requests, and production issues within agreed SLAs.
  • Collaborate with business teams to address functional queries in Wealth Management & Advisory workflows.

  • Support application deployment, change management, and patch upgrades using DevOps tools and practices.

  • Monitor and ensure stability of applications across multiple client segments.

  • Conduct root cause analysis for recurring incidents and implement preventive measures.

  • Document issue resolutions, workarounds, and functional/technical SOPs.
  • Partner with L2, development, and business analysts to deliver seamless support.

Skills

Must have

  • Hands-on experience with DevOps practices
  • Strong understanding of Wealth Management & Advisory domain
  • Investment advisory services
  • Client segment-based solutions (Retail, HNI, UHNI, Institutional)
  • Experience in .NET and SQL-based applications
  • Knowledge of MS-SQL database management (not DBA level)

Nice to have

  • NA

#J-18808-Ljbffr

Required Skill Profession

It & Technology


  • Job Details

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Unlock Your L3 Technical Potential: Insight & Career Growth Guide


Real-time L3 Technical Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for L3 Technical in Kuala Lumpur, Malaysia, highlighting market share and opportunities for professionals in L3 Technical roles.

2237 Jobs in Malaysia
2237
588 Jobs in Kuala Lumpur
588
Download L3 Technical Jobs Trends in Kuala Lumpur and Malaysia

Are You Looking for L3 Technical Support Engineer Job?

Great news! is currently hiring and seeking a L3 Technical Support Engineer to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Luxoft adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Malaysia laws and regulations

What Is the Average Salary Range for L3 Technical Support Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Kuala Lumpur. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for L3 Technical Support Engineer?

Key qualifications for L3 Technical Support Engineer typically include It & Technology and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for L3 Technical Support Engineer?

To improve your chances of getting hired for L3 Technical Support Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for L3 Technical Support Engineer Job Success

Luxoft interview tips for L3 Technical Support Engineer

Here are some tips to help you prepare for and ace your L3 Technical Support Engineer job interview:

Before the Interview:

Research: Learn about the Luxoft's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your L3 Technical Support Engineer interview at Luxoft, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Luxoft's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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