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Urgent! Merchant Relationship Manager Position in Kuala Lumpur - OCBC

Merchant Relationship Manager



Job description

Overview

OCBC is seeking a Merchant Relationship Manager to work with the CFS, Merchant team to acquire new merchants and grow merchant sales across channels within the assigned portfolio.

Responsibilities

  • Focus on merchant account acquisition, bring in New-To-Bank (NTB) merchant accounts to increase the non-GE merchant segment.

  • Manage an assigned merchant portfolio by building good merchant relationships and preventing attrition.

  • Work with Card Usage Team on marketing promotions by soliciting marketing offers.

  • Involve in Bank’s ongoing project initiatives for new business channels or system enhancements.

  • Involve in Bank’s ongoing compliance activities like Merchant High-risk review, Third Party Service Provider Review, merchant site-visit.

  • Having a merchant background is an advantage; at least 5 years of experience in Account/ Client Management, Business Development or Partnership.

  • Good stakeholder and team player to achieve outstanding results.

  • Excellent communication, negotiation and presentation skills.

    Comfortable with middle to senior-level negotiations.

  • Ability to derive and convey actionable insights from data and research.

  • Enthusiastic and effective problem solver.

What We Offer

  • Competitive base salary.

  • A suite of holistic, flexible benefits to suit every lifestyle.

  • Community initiatives.

  • Industry-leading learning and professional development opportunities.

  • Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

Job Details

  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Sales and Business Development
  • Industries: Banking
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Required Skill Profession

Marketing & Media



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