Monitoring & Reporting (Service Automation Engineer) - Tech Obs (GIPS)
We are seeking a motivated Junior Developer/Engineer to support our Tech Obsolescence (GIPS) program within the Monitoring & Reporting sub-domain.
The ideal candidate will have hands-on experience with Control-M automation and CMDB configuration, coupled with solid scripting skills in Python and Shell.
This role plays a vital part in automating legacy infrastructure processes, ensuring configuration accuracy, and supporting data-driven decision-making through robust reporting mechanisms.
You will work closely with senior engineers and cross-functional teams to help drive modernization and automation efforts.
Key Responsibilities:
- Develop, implement, and manage job automation workflows using Control-M.
- Maintain and update the CMDB to ensure accurate and up-to-date infrastructure configuration data.
- Design and automate scripts using Python and Shell for data extraction, reporting, and job execution.
- Monitor system performance to identify aging or obsolete components in the tech landscape.
- Collaborate with IT teams to integrate CMDB data with reporting dashboards and monitoring tools.
- Support root cause analysis and issue resolution related to Control-M job failures and CMDB anomalies.
- Document automation processes and technical configurations clearly for audit and knowledge sharing.
- Assist in continuous improvement initiatives related to legacy system modernization and process automation.
Skills & Qualifications:
- 3-5 years of experience in IT automation or infrastructure support.
- Hands-on experience with Control-M job automation tool.
- Strong knowledge and experience in CMDB (Configuration Management Database) operations and integration.
- Proficiency in Python and Shell scripting for task and process automation.
- Working knowledge of relational databases: Oracle, MSSQL, and MySQL.
- Solid experience in Unix/Linux environments.
We are an equal opportunities employer and welcome applications from all qualified candidates.
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