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Malaysia Jobs Expertini

Monitoring Supervisor Job Opening In Petaling Jaya – Now Hiring Tec D Malaysia


Job description

Join to apply for the Monitoring Supervisor role at Tec D Malaysia

Overview

The VMT Supervisor runs a team of VMT in KL, motivates and manages performance of the individuals to meet all service levels and achieve the desired level of monitoring quality.

  • Leading VMT KL team of monitoring specialists, managing the day-to-day performance, service levels and customer satisfaction - daily, weekly, monthly reporting of performance against SLAs
  • Training and coaching specialists to improve all technical and customer service aspects of their development
  • Taking the primary coordination or communication role in all alerts/requests
  • Handling feedback from business co-workers, and dealing with other difficult situations encountered by the specialists

Job Description

  • Accept working in shifts: morning shift, swing shift, and night shift
  • Proficient in Global IT monitoring and Global call service
  • Guide monitoring specialists during daily operations
  • Explore new monitoring method to boost efficiency and accuracy; propose solutions based on needs
  • Analyze monitoring data, and provide professional solutions/support based on the data analysis
  • Collaboration with the peer VMT team in China

Qualifications

  • Bachelor's degree
  • 5-8 years of relevant experience
  • Proficient in both Chinese (Mandarin) and English
  • Require high vigilance and constant monitoring of the screen, so it demands extremely high discipline
  • IT background is preferred
  • Proficient in formulating and optimizing various monitoring procedures, capable of handling complex alerts
  • Able to communicate and coordinate efficiently with other departments to handle various emergency situations
  • Highly responsible and professional, dedicated to fulfilling monitoring duties with strong sense of responsibility and collaborative team spirit
  • Able to conduct in-depth analysis and mining of monitoring data to extract more valuable information
  • Exceptional skills in observing and assessing potential risks during monitoring
  • Keep up with industry trends and tech applications, continually upgrading monitoring skills

Work hours (Malaysia local time)

Morning shift: 7am to 3pm

Swing shift: 2pm to 10pm

Night shift: 10pm to 7am

What’s In It For You?

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.

  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.

  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.

  • Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed.

    Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.

  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.

  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement?

Apply anyway.

At Tec D, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion.

If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply.

You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills.

All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.

To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information.

This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.

#J-18808-Ljbffr

Required Skill Profession

It & Technology


  • Job Details

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Unlock Your Monitoring Supervisor Potential: Insight & Career Growth Guide


Real-time Monitoring Supervisor Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Monitoring Supervisor in Petaling Jaya, Malaysia, highlighting market share and opportunities for professionals in Monitoring Supervisor roles.

1420 Jobs in Malaysia
1420
92 Jobs in Petaling Jaya
92
Download Monitoring Supervisor Jobs Trends in Petaling Jaya and Malaysia

Are You Looking for Monitoring Supervisor Job?

Great news! is currently hiring and seeking a Monitoring Supervisor to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Tec D Malaysia adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Malaysia laws and regulations

What Is the Average Salary Range for Monitoring Supervisor Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Petaling Jaya. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Monitoring Supervisor?

Key qualifications for Monitoring Supervisor typically include It & Technology and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Monitoring Supervisor?

To improve your chances of getting hired for Monitoring Supervisor, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Monitoring Supervisor Job Success

Tec D Malaysia interview tips for Monitoring Supervisor

Here are some tips to help you prepare for and ace your Monitoring Supervisor job interview:

Before the Interview:

Research: Learn about the Tec D Malaysia's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Monitoring Supervisor interview at Tec D Malaysia, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Tec D Malaysia's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Monitoring Supervisor Positions

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