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Urgent! MS Engineer (L1) (Japanese and English - Bilingual) Job Opening In Cyberjaya – Now Hiring NTT America, Inc.
**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible.
We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.
Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
**Key roles and responsibilities:**
+ Provide first-level support for hardware, software, and network-related issues to end users on various IT systems and applications.
+ Assist in the installation, configuration, and maintenance of end-user computing devices and software.
+ Troubleshoot and resolve technical problems with desktops, laptops, printers, mobile devices, and other peripherals.
+ Monitor and manage alerts for network and server performance, ensuring issues are resolved promptly.
+ Coordinate troubleshooting procedures with customers, system/network vendors, and network carriers.
+ Receive and execute Service/Change Requests as per NTT and/or customer defined rules and procedures.
+ Document and track all support requests and incidents in the NTT ticketing system.
+ Maintain up-to-date knowledge of NTT products, services, and IT infrastructure.
+ Recommend procedure modifications or improvements to streamline support processes.
**Requirements:**
+ Diploma, degree, or relevant qualification preferably IT/Computing OR
+ Equivalent work experience related to IT helpdesk/ customer service/ customer support
+ Open to consider fresh graduates and candidates without IT background
+ Languages requirement: bilingual Japanese & English (reading, writing & speaking)
+ Non-native: Advanced to fluent level in Japanese language (minimum JLPT N2)
+ Japanese native candidates: business English
+ Flexible to work in shift patterns as required by the company, which may include 12-hour shifts, and could encompass day, night, or customized working hours.
+ Excellent communication and interpersonal skills
+ Strong analytical and problem-solving abilities
+ Ability to work independently and as part of a team
**Advantageous certifications/ experience**
+ BJT (Business Japanese Proficiency Test)
+ Experience in helpdesk or Service Desk environment or customer service especially in Japanese
+ Proficiency in end user computing and a good understanding of computer systems, mobile devices, and other tech products
+ Familiarity with network and server monitoring tools and techniques
+ Relevant certifications (e.g., ITIL, CompTIA A+, Network+)
**Workplace type** **:**
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services.
We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success.
We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.
As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.
Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity.
We are also one of the leading providers of digital and AI infrastructure in the world.
NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity.
We are committed to providing an environment free of unfair discrimination and harassment.
We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.
Join our growing global team and accelerate your career with us.
Apply today.
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Unlock Your MS Engineer Potential: Insight & Career Growth Guide
Real-time MS Engineer Jobs Trends in Cyberjaya, Malaysia (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for MS Engineer in Cyberjaya, Malaysia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 14820 jobs in Malaysia and 262 jobs in Cyberjaya. This comprehensive analysis highlights market share and opportunities for professionals in MS Engineer roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! NTT America, Inc. is currently hiring and seeking a MS Engineer (L1) (Japanese and English Bilingual) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: MS Engineer (L1) (Japanese and English Bilingual) Jobs Cyberjaya.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at NTT America, Inc. adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a MS Engineer (L1) (Japanese and English Bilingual) Jobs Malaysia varies, but the pay scale is rated "Standard" in Cyberjaya. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for MS Engineer (L1) (Japanese and English Bilingual) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your MS Engineer (L1) (Japanese and English Bilingual) interview at NTT America, Inc., research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the NTT America, Inc.'s products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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