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MS Engineer (L1) (Japanese and English - Bilingual) Job Opening In Cyberjaya – Now Hiring NTT DATA, Inc.


Job description

MS Engineer (L1) (Japanese and English - Bilingual)

Join to apply for the MS Engineer (L1) (Japanese and English - Bilingual) role at NTT DATA, Inc.

MS Engineer (L1) (Japanese and English - Bilingual)

1 week ago Be among the first 25 applicants

Join to apply for the MS Engineer (L1) (Japanese and English - Bilingual) role at NTT DATA, Inc.

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible.

We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.

Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible.

We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.

Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Key roles and responsibilities:

  • Provide first-level support for hardware, software, and network-related issues to end users on various IT systems and applications.

  • Assist in the installation, configuration, and maintenance of end-user computing devices and software.

  • Troubleshoot and resolve technical problems with desktops, laptops, printers, mobile devices, and other peripherals.

  • Monitor and manage alerts for network and server performance, ensuring issues are resolved promptly.

  • Coordinate troubleshooting procedures with customers, system/network vendors, and network carriers.

  • Receive and execute Service/Change Requests as per NTT and/or customer defined rules and procedures.

  • Document and track all support requests and incidents in the NTT ticketing system.

  • Maintain up-to-date knowledge of NTT products, services, and IT infrastructure.

  • Recommend procedure modifications or improvements to streamline support processes.
Requirements:
  • Diploma, degree, or relevant qualification preferably IT/Computing OR
  • Equivalent work experience related to IT helpdesk/ customer service/ customer support
  • Open to consider fresh graduates and candidates without IT background
  • Languages requirement: bilingual Japanese & English (reading, writing & speaking)
  • Non-native: Advanced to fluent level in Japanese language (minimum JLPT N2)
  • Japanese native candidates: business English
  • Flexible to work in shift patterns as required by the company, which may include 12-hour shifts, and could encompass day, night, or customized working hours.

  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving abilities
  • Ability to work independently and as part of a team
Advantageous Certifications/ Experience
  • BJT (Business Japanese Proficiency Test)
  • Experience in helpdesk or Service Desk environment or customer service especially in Japanese
  • Proficiency in end user computing and a good understanding of computer systems, mobile devices, and other tech products
  • Familiarity with network and server monitoring tools and techniques
  • Relevant certifications (e.g., ITIL, CompTIA A+, Network+)
Workplace type:
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services.

We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success.

We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.

As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.

Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity.

We are also one of the leading providers of digital and AI infrastructure in the world.

NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity.

We are committed to providing an environment free of unfair discrimination and harassment.

We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.

Join our growing global team and accelerate your career with us.

Apply today.

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Engineering and Information Technology
  • Industries

    IT Services and IT Consulting

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Required Skill Profession

It & Technology


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Unlock Your MS Engineer Potential: Insight & Career Growth Guide


Real-time MS Engineer Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for MS Engineer in Cyberjaya, Malaysia, highlighting market share and opportunities for professionals in MS Engineer roles.

14827 Jobs in Malaysia
14827
262 Jobs in Cyberjaya
262
Download Ms Engineer Jobs Trends in Cyberjaya and Malaysia

Are You Looking for MS Engineer (L1) (Japanese and English Bilingual) Job?

Great news! is currently hiring and seeking a MS Engineer (L1) (Japanese and English Bilingual) to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at NTT DATA, Inc. adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Malaysia laws and regulations

What Is the Average Salary Range for MS Engineer (L1) (Japanese and English Bilingual) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Cyberjaya. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for MS Engineer (L1) (Japanese and English Bilingual)?

Key qualifications for MS Engineer (L1) (Japanese and English Bilingual) typically include It & Technology and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for MS Engineer (L1) (Japanese and English Bilingual)?

To improve your chances of getting hired for MS Engineer (L1) (Japanese and English Bilingual), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for MS Engineer (L1) (Japanese and English Bilingual) Job Success

NTT DATA, Inc. interview tips for MS Engineer (L1) (Japanese and English   Bilingual)

Here are some tips to help you prepare for and ace your MS Engineer (L1) (Japanese and English Bilingual) job interview:

Before the Interview:

Research: Learn about the NTT DATA, Inc.'s mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your MS Engineer (L1) (Japanese and English Bilingual) interview at NTT DATA, Inc., research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the NTT DATA, Inc.'s products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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